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Cargo Operations Manager

4 weeks ago

Hounslow, Greater London, United Kingdom Heathrow Personnel Full time

Heathrow Personnel is seeking an experienced Cargo Duty Manager to oversee the day-to-day operations at Heathrow.

The successful candidate will lead and motivate a team of cargo agents, warehouse staff, and drivers, ensuring seamless imports and exports.

Key responsibilities include:

  • Leading and motivating the team to achieve high standards
  • Overseeing cargo agents, warehouse staff, and drivers to ensure efficient operations
  • Dealing with imports and exports, including documentation and logistics
  • Liaising with customers to ensure high levels of customer service
  • Managing rotas and monitoring staff levels
  • Creating reports on cargo handling and ensuring accurate documentation
  • Attending meetings and staying up-to-date with KPIs
  • Maintaining high health and safety standards
  • Ensuring all deadlines are met

Requirements:

  • 5 years of cargo/freight experience
  • Clean DBS check and 5-year checkable history
  • DG training an advantage
  • PC literate and import/export knowledge
  • Good customer service skills

Working hours:

  • 4 on 4 off, 2 days (0700-1900) and 2 nights (1900-0700)