Business Analyst

2 weeks ago

Hounslow, Greater London, United Kingdom IAG Cargo Full time

About the Role

We are seeking a highly skilled Business Analyst to join our Digital & Information Technology team at IAG Cargo. As a Business Analyst, you will play a key role in ensuring that new technology and processes meet the needs of the business and its people.

Key Responsibilities

  1. Work with stakeholders to identify business needs and develop solutions that integrate seamlessly with existing technology and processes.
  2. Analyse processes and technology tools to determine necessary changes for improvement.
  3. Document process information using visual diagrams and business process models.
  4. Examine processes holistically to understand the impact of changing them on people, strategy, systems, and general business operations.
  5. Coordinate business processes signoffs and design test plans based on business processes and scenarios.
  6. Work with the Training Team to identify training points and validate training materials.
  7. Assess options for process improvement, including business process modelling.
  8. Maintain documentation regarding various projects, processes, and operations.

Requirements

  1. A 2:2 degree or above in IT, engineering, mathematics, business, or economics.
  2. Strong communication skills and ability to engage with a wide range of stakeholders.
  3. Experience with desktop packages, including Microsoft Office and Atlassian.
  4. Clear understanding of risk and issue management processes.
  5. Ability to work in different locations according to business needs.

What We Offer

  1. A competitive salary and bonus.
  2. 26 days holiday and generous pension.
  3. Life assurance and ability to opt-in to a healthcare scheme.
  4. A hybrid environment with 3 days a week in the office and two from home.
  5. Staff travel benefits, including unlimited basic and premium standby tickets on British Airways and group airlines.
  6. Onsite staff parking, electric charging points, and free airport parking.
  7. Free fruit and a subsidised on-site café.
  8. Savings of up to 42% on purchasing a new bike under Cycle2Work scheme.
  9. Work from anywhere policy and flexible bank holiday policy.
  10. Access to discounts on Apple, Cinema tickets, and loads of other goodies through Perks at work.

Equity, Diversity, and Inclusion

We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We welcome applications from candidates from all backgrounds and perspectives.

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