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Night Shift Manager

2 months ago

Rugby, Warwickshire, United Kingdom CDW UK Full time
Job Description

About CDW UK

CDW UK is a leading provider of information technology solutions to businesses across the globe. As a Fortune 500 company and member of the S&P 500 Index, CDW UK was founded in 1984 and employs over 15,000 coworkers, with headquarters across the United States, United Kingdom, and Canada.

CDW UK prides itself on delivering exceptional results. Our relationships are fueled by our deep expertise and are grounded in the CDW Way. Our empowering leadership makes things happen and inspires our teams to do the same.

Job Summary

CDW UK has a permanent position available for a Night Shift Manager, responsible for the day-to-day management of the full night shift function, focusing on administration, accuracy, and leadership across the full team.

Key Responsibilities

  • Responsible for the running of the full night shift team in a cost-effective and efficient manner and leading the team on a day-to-day basis.
  • Responsible for process management and ensuring the team adheres to all processes provided while being efficient and accurate.
  • Work closely with senior supervisors to ensure all warehouse and configuration night shift duties are carried out effectively.
  • Continuously look at development opportunities within the team for succession planning in line with the company's vision for the future.
  • Ensure all health and safety measures are adhered to by all team members, and escalate issues appropriately.
  • Maintain internal and external service levels.
  • Business management, including KPIs, waste reduction, target setting, and overtime management.
  • Lead, motivate, and develop a team, including maintaining the company work ethics.
  • Performance, appraisals, disciplinary, recruitment, and absence management.

Qualifications, Skills & Experience

  • Very good working knowledge and experience of CDW NDC processes as a whole.
  • Stock management skills.
  • Good Microsoft Office skills.
  • Excellent communication skills.
  • Target setting.
  • Overtime management.
  • Performance, appraisals, disciplinary, recruitment, and absence management.
  • Excellent analytical skills.
  • Good knowledge of health and safety legislation and working practices.

Essential Attributes

  • Excellent communication skills.
  • Excellent organisational skills.
  • Positive 'can do' attitude.
  • Professionalism.
  • Honest and hardworking.
  • Self-motivated and proactive.
  • Able to motivate others.
  • Able to listen to ideas.
  • Attention to detail.
  • Proven record of responsibility and a positive work ethic.
  • Good interpersonal skills – ability to liaise with personnel at all levels and adapt style accordingly.
  • Capable of efficiently managing time and resources.
  • Ability to work to challenging deadlines with a positive approach.
  • Fully supporting and selling ideas to co-workers.
  • Identifying issues and working with co-workers to overcome them.
  • Ability to multitask and demonstrate efficient time and resource management.
  • Have a desire for continuous development and self-improvement as well as the team and department.
  • A receptive, approachable individual who can provide and receive feedback in an effective, impartial manner.

What We Offer

CDW UK offers a range of benefits, including life assurance, competitive contributory pension, private medical insurance, enhanced maternity pay, 25 days holiday + bank holidays, option to buy additional holiday, dental insurance, season ticket loan, and additional perks.