Night Shift Control Centre Operator

4 hours ago


Rugby, Warwickshire, United Kingdom Opus People Solutions Ltd Full time
Job Summary: We are looking for a skilled Night Shift Control Centre Operator to join our team at Rugby Town Hall. As a key member of our Sheltered Housing Team, you will be responsible for responding to calls and taking appropriate action to resolve them.

Responsibilities:
  • Respond to calls connected to the Control Centre and take appropriate action to resolve them in line with policy and procedure.

What You'll Need:
  • Excellent customer service skills and a calm and confident manner.
  • Clear and fluent English and excellent listening skills.
  • Competent IT skills and experience of working with vulnerable adults or a call centre background would be advantageous.

Benefits:
  • A competitive salary of £25,000 - £30,000 per annum, depending on experience.
  • An excellent benefits package, including a range of lifestyle and wellbeing benefits.


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