Administrative Support Specialist
4 weeks ago
Job Summary
The role of the Administrative Support Specialist is to provide administrative support to the Proactive Care Team, who deliver clinical support to vulnerable patients and those with complex physical or mental health needs in the Winchester and Andover areas. The aim is to improve the quality of life and healthcare experience of these patients, reducing the risk of emergency hospital admission.
This is a fixed-term contract for 12 months, providing maternity cover.
Main Duties
The successful candidate will be responsible for:
Managing and triaging incoming referrals into the Proactive Care Team.
Booking and planning clinical appointments for home visits.
Booking appointments onto EMIS and updating clinical notes.
Preparing documentation for Nurse Appointments, including blood forms, assessment templates, patient details, and surveys.
Completing onward community referrals as required.
Providing advice and signposting to service users, carers, and professionals.
Coordinating clinical attendance at Practice White Board Meetings.
Supporting the clinical team with administrative tasks, meeting minutes, and audits.
Ensuring allocated patients can access community services.
Reviewing elderly and complex patients post-discharge notifications to identify those requiring community follow-up.
Ensuring the clinical team adheres to the Lone Worker Policy.
About Us
Mid Hampshire Healthcare is a GP Federation created in 2014, covering the Winchester and Andover regions of Hampshire. Our vision is to enhance the delivery of healthcare services for our patients and develop and deliver Primary Care and Community services across Hampshire.
Job Responsibilities
Please refer to the full job description for more information.
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