Team Leader

1 week ago

Bridgwater, Somerset, United Kingdom Moto Full time
Team Leader - West Cornwall Pasty - Bridgwater

As a Team Leader at Moto, you will be the strong right arm to our Department Manager. Your role is to be an enthusiastic brand ambassador who lives our values and leads our teams in transforming the UK's rest stop experience.

Our Team Leaders are empowered to partner with their Department Manager to run the unit like it's yours. We want to give the kind of service that makes our customers come back for more, so we're looking for leaders who will coach their teams well and create a think customer culture.

What we offer our Team Leaders:

  • Annual bonus up to £3,250pa*
  • Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
  • Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
  • Fabulous development opportunities including funded qualifications, leading to the next step in the management team

Key responsibilities as a Team Leader:

  • Leading your teams to achieve and deliver excellent brand standards and customer service
  • Maximising profit by driving sales and controlling costs
  • Processing stock counts and orders
  • Partnering with the Store Manager in setting targets for the team to achieve
  • Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
  • Taking ownership of customer feedback, responding appropriately in a timely manner
  • Supporting the team with preparing food and refreshments

What you'll bring to us:

  • Previous experience of leading or supervising a team highly desirable
  • Passion for delivering a memorable customer experience
  • Great communication skills and be comfortable making decisions
  • Ability to work on own initiative and make reasoned decisions under pressure

We want to hear from you, whether you're a shift manager, team leader, or duty manager looking to grow your career into management, or a team member, customer service assistant, or crew member looking for that next step.

Please ensure you can access the site before applying.

*Please note internally this role is called Team Leader

Where our customer's journey pauses, yours just begins.

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