Resident Engagement Specialist
4 weeks ago
The role: Resident Participation Officer
Location: Hybrid
Role Type: Contract/Full time
Rate: £23 P/H
Job Responsibilities:To improve our services as a landlord, you will assist the Resident Involvement Manager to ensure that we coordinate the planning and delivery of our involvement programme, engaging with a range of groups and residents to get their feedback in line with the Housing Regulations.
You will work proactively and collaboratively with colleagues in Housing services and across the council to drive forward a positive resident engagement culture.
The Candidate:- Experience of working with elected members, community groups, and partners, demonstrating robust understanding of managing relationships and behaviour.
- Experience of, and competency in using a range of Microsoft Office software, including Word, Excel, Outlook, and a good ability to learn new business software products.
- Knowledge of the Social Housing (Regulation) Act 2023 and the Consumer Standards including the Tenant Satisfaction Measure (TSM).
For more information, please contact Novax Recruitment.
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