Technical Support Specialist

2 weeks ago

Ashford, Kent, United Kingdom Rise Technical Recruitment Limited Full time
Job Description

AutoCAD Technical Support Role

Are you an experienced AutoCAD professional looking to take your career to the next level? Do you have a passion for delivering exceptional technical support and a desire to work for a market-leading company?

We are seeking a skilled Technical Support Engineer to join our team at Rise Technical Recruitment Limited. As an AutoCAD Technical Support Engineer, you will be responsible for providing top-notch technical support to our clients, ensuring they receive the best possible service and experience.

Key Responsibilities:

  • Provide technical support and guidance to clients on AutoCAD software and related products.
  • Identify and resolve technical issues in a timely and efficient manner.
  • Collaborate with cross-functional teams to deliver exceptional customer service.
  • Stay up-to-date with the latest AutoCAD software and technologies.

What We Offer:
  • A competitive salary of £28,000 - £30,000.
  • Specialist training and career development opportunities.
  • A bonus scheme and excellent benefits package.
  • 33 days holiday per year.

Requirements:
  • Proven experience in AutoCAD software and related products.
  • Excellent technical skills and problem-solving abilities.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

Location:
Ashford, with commutable locations including Canterbury, Folkestone, Maidstone, Faversham, Dover, and surrounding areas.

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