Technical Support Specialist

2 weeks ago

Ashford, Kent, United Kingdom Rise Technical Recruitment Limited Full time
Job Overview

Rise Technical Recruitment Limited is seeking a skilled Technical Support Engineer to join our team. As a key member of our team, you will be responsible for providing technical support and assistance to our clients.

Key Responsibilities:

  • Provide technical support and assistance to clients via phone, email, and in-person
  • Troubleshoot and resolve technical issues related to AutoCAD software
  • Collaborate with cross-functional teams to identify and implement process improvements
  • Develop and maintain technical documentation and knowledge base

Requirements:

  • AutoCAD experience and knowledge
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong analytical and technical skills

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Specialist training and certification programs
  • 33 days holiday and excellent benefits

Location:

Ashford, with commutable areas including Canterbury, Folkestone, Maidstone, Faversham, Dover, and surrounding areas.

Job Type:

Full-time

ZIPC1_UKTJ

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