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    Ashford, Kent, United Kingdom Rise Technical Recruitment Full time

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    Ashford, Kent, United Kingdom Rise Technical Recruitment Full time

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  • IT Support Specialist

    1 month ago


    Ashford, Kent, United Kingdom Rise Technical Recruitment Full time

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Technical Support Specialist

2 months ago


Ashford, Kent, United Kingdom Rise Technical Recruitment Limited Full time
Job Overview

Rise Technical Recruitment Limited is seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical assistance and support to our clients.

Key Responsibilities:

  • Provide technical support and assistance to clients via phone, email, and in-person
  • Troubleshoot and resolve technical issues related to AutoCAD software
  • Collaborate with cross-functional teams to identify and resolve technical issues
  • Develop and maintain technical documentation and knowledge base

Requirements:

  • AutoCAD experience and certification
  • Strong technical skills and problem-solving abilities
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Specialist training and certification programs
  • 33 days holiday and excellent benefits