Technical Support Specialist

1 week ago

Ashford, Kent, United Kingdom Rise Technical Recruitment Limited Full time
Job Overview
As a Technical Support Engineer with Rise Technical Recruitment Limited, you will be responsible for providing expert technical support for our clients in the AutoCAD software.

Key Responsibilities:
• Provide technical assistance to clients via phone, email, or remote desktop
• Troubleshoot and resolve technical issues related to AutoCAD software
• Collaborate with cross-functional teams to identify and implement process improvements
• Stay up-to-date with the latest AutoCAD software releases and features

Requirements:
• 2+ years of experience in technical support or a related field
• Strong knowledge of AutoCAD software and its applications
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:
• Competitive salary range of £28,000 - £30,000
• Specialist training and career development opportunities
• Bonus scheme and excellent benefits package
• 33 days holiday per year

Location:
Ashford, with commutable options from surrounding areas including Canterbury, Folkestone, Maidstone, Faversham, and Dover.

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