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Customer Service Representative
2 months ago
About the Role:
We are seeking a highly motivated and dynamic individual to join our team as a Customer Service Coordinator at Fabric Recruitment. This exciting opportunity will see you play a vital role in ensuring customer satisfaction by handling orders, managing accounts, and providing proactive support.
Key Responsibilities:
- Take customer calls and address inquiries promptly and professionally.
- Process orders accurately and efficiently, ensuring timely delivery.
- Manage customer accounts and build strong relationships.
- Utilize geographic knowledge to coordinate efficient load planning.
- Proactively identify opportunities to upsell products or services.
- Contribute to stock rotation strategies to optimize inventory management.
Requirements:
- Previous experience in customer service and sales, with a proven track record of achieving targets.
- Strong communication and interpersonal skills, with a customer-focused approach.
- Ability to work autonomously and take initiative to solve problems.
- Geographic knowledge and experience in load planning is an advantage.
- A proactive attitude with a willingness to go the extra mile to exceed customer expectations.
About Fabric Recruitment:
We are a leading recruitment agency specializing in placing talented individuals in exciting roles within the industry. If you are a self-motivated individual with a passion for customer service and sales, and you thrive in a fast-paced, collaborative environment, we encourage you to apply for this opportunity.
