Support Specialist

1 day ago

Slough, Slough, United Kingdom Look Ahead Care Support and Housing Full time

About the Role

We are looking for a skilled Support Specialist to join our team at Look Ahead Care Support and Housing. As a Support Specialist, you will play a vital role in supporting individuals with mental health needs to maximize their independent living skills and opportunities for social inclusion.

Key Responsibilities

  • Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
  • Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
  • Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
  • Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
  • Support individuals to manage their prescribed medication
  • Develop and maintain links with all key agencies and service providers in the local community
  • Empower customers to ensure they receive the service and benefits they are entitled to
  • Carry out H&S and Fire Safety checks in individual rooms as well as communal areas of the building
  • Identify and report appropriately any Safeguarding concerns
  • Promptly report and follow up maintenance issues
  • Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
  • Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
  • Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
  • Adhere to Look Ahead's Policies and Procedures
  • Engage in learning and development activity to increase knowledge and skills
  • Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

About You

We are looking for an experienced and skilled individual who can demonstrate a practical understanding of mental health conditions and how they impact the life of those affected by them. You will also have excellent communication skills and be able to build positive professional relationships. As a team player, you will be able to work collaboratively with colleagues and other agencies to provide high-quality support to our customers.

What We Offer

As a Support Specialist at Look Ahead Care Support and Housing, you will have the opportunity to work in a dynamic and supportive environment. You will receive comprehensive training and support to help you develop your skills and knowledge, and you will have access to a range of benefits including 25 days Annual Leave, pension schemes, staff discounts, and healthcare.

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