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Sales Process Specialist

2 months ago

Uxbridge, United Kingdom Parkside Recruitment Full time

Job Summary:

Parkside Recruitment is seeking a highly skilled Sales Process Specialist to join our team. As a Sales Process Specialist, you will play a critical role in supporting our sales team members by providing ongoing process support, developing sales playbooks, and delivering centralized tasks.

Key Responsibilities:

  • Process Development: Develop and maintain overall processes around sales and demand planning conversations, ensuring seamless communication and collaboration between teams.
  • Documentation and Support: Support the documentation of sales processes and step-by-step guides, providing sales teams with the necessary tools and resources to excel.
  • Data Analysis and Insights: Provide sales teams with data extracts in a clear format, enabling them to make informed decisions and drive business growth.
  • Forecasting and Planning: Produce phasing guidance on anticipated shipments at the forecast partner/customer and item level, ensuring accurate forecasting and planning.
  • GAP Analysis and Reporting: Conduct GAP analysis, sharing insights with sales leads and key account managers, highlighting risks and opportunities with sales business plans in comparison to budget and demand plans.
  • System Maintenance: Maintain the Connect Forecast tool, including system uploads, ensuring data accuracy and integrity.
  • Cross-Functional Collaboration: Work cross-functionally with a commercial focus, fostering strong relationships with internal stakeholders.
  • Communication and Reporting: Create PowerPoint presentations to concisely communicate insights to various stakeholders, ensuring clear and effective communication.
  • Support and Coverage: Provide cover for direct line managers when necessary, offering ongoing support to provide structure around sales planning and internal communications.
  • KPI Tracking and Maintenance: Implement KPI measures to track business plans and distribution expectations versus actuals, ensuring data-driven decision-making.
  • Sales Timetable and Forecast Partner Management: Maintain the sales timetable across the region, aiding deadline management, and maintain the forecast partner/customer list, including approvals.
  • System User Management: Review system user licenses, ensuring sales team users are set up as appropriate.
  • Process Improvement and Efficiency: Set up and document a process to conduct checks for shipments against inactive customers, communicating as necessary with commercial teams, and undertake initiatives and projects that reduce duplication, drive efficiency, and increase forecast accuracy.
  • Customer Focus and Sales Tool Development: Determine ways to focus on key customers and support the development of sales tools and data views.

Requirements:

  • Attention to Detail: High level of attention to detail, with the ability to identify inconsistencies.
  • Process Improvement Experience: Proven experience providing process improvement and insights to sales teams.
  • Analytical Skills: Excellent analytical skills, capable of creatively designing and delivering effective GAP analysis.
  • Prioritization and Time Management: Ability to prioritize, meet deadlines, and work under pressure.
  • Feedback and Communication: Respond well to feedback and have an approachable character.