Weekend Receptionist

1 month ago

Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

Role: Receptionist

Location: Marshall Skoda Dartford

Hours: Saturdays - to and Sundays - to

Salary: National Living Wage

Benefits: Enhanced annual leave, life assurance and pension scheme, discounted car purchase scheme, servicing and bodyshop services, discounted shopping portal and more

About Us:

Marshall Motor Group is one of the UK's largest car dealer groups, representing 23 of the world's most popular car manufacturers. We are passionate about our people and customers, and offer opportunities for career growth and development.

The Role:

As a Receptionist, you will be the first point of contact for customers and visitors, providing a warm welcome and ensuring a great experience in our dealership. You will be based on reception, taking inbound calls, transferring calls, speaking to customers, and supporting the dealership with administration duties.

What You'll Do:

  • Greet all dealership visitors in a friendly and professional manner, assisting with queries and passing to the relevant department or team member
  • Take phone calls and respond to queries as appropriate, transferring to the correct individual or team
  • Provide refreshments for dealership visitors and ensure the seating and refreshment area is tidy and fully stocked
  • Deal with incoming and outgoing mail and deliveries
  • Assist with administrative tasks as required

What We're Looking For:

  • Previous customer service experience, ideally within a professional environment
  • Confidence in speaking to customers in a professional manner, both on the telephone and face to face
  • Good IT skills and ability to support with administration duties
  • A self-starter, organised, and someone who takes pride in their work

Join Our Team: If you're passionate about delivering exceptional customer service and would like to learn more about this opportunity, apply online and one of our recruitment specialists will be in touch.

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