IT Support Specialist

4 days ago


Derby, Derby, United Kingdom NHS Full time

Job Summary:

We are seeking an experienced IT Support Specialist to join our team at DHU HealthCare. As a Desktop and Field Engineer, you will play a critical role in delivering high-performing IT services across our operational sites.

You will work closely with our dedicated IT team to provide technical support, maintain efficient technology operations, and ensure seamless service delivery. This is an excellent opportunity to develop your skills and contribute to the success of our organization.

About the Role:

  • To provide expert technical support for all aspects of DHU Healthcare's IT services.
  • To manage and maintain desktop hardware, operating systems, and applications software.
  • To resolve end-user networking incidents and work collaboratively with the IT team to troubleshoot issues.
  • To work within an IT Service Desk environment providing 1st and 2nd line support.
  • To be aware of regulatory requirements and ensure safe and reliable use of information technology systems.

Requirements:

  • Degree-level qualification in an IT-related subject or equivalent experience.
  • Extensive experience in desktop hardware, operating systems, and applications software.
  • Strong communication skills and ability to communicate technical information effectively.
  • Ability to travel between sites and possess a valid driving license.

Benefits:

  • Competitive salary: £25,000 - £35,000 per annum.
  • Generous annual leave entitlement: 25 days + 8 bank holidays.
  • Ongoing training and development opportunities.
  • A supportive and diverse working environment.


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