IT Support Specialist
1 day ago
We are seeking a skilled IT Support Specialist to join our help desk team in Derby. As an IT Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.
The ideal candidate will have excellent problem-solving skills, a strong understanding of IT systems and technologies, and the ability to work effectively in a team environment.
About the RoleThis is a fantastic opportunity to work with a well-established company that offers a competitive salary and excellent benefits package.
The successful candidate will be responsible for:
- Providing technical support to clients via phone, email, and on-site visits
- Troubleshooting and resolving IT issues in a timely and efficient manner
- Collaborating with the IT team to identify and implement process improvements
To be considered for this role, you will need:
- A strong background in IT support and/or network engineering
- Excellent communication and interpersonal skills
- The ability to work effectively in a fast-paced environment
- A full driving license
In return for your hard work and dedication, we offer a competitive salary of £27,000 per annum, plus excellent benefits including:
- Annual pay reviews
- Training and career development opportunities
- Team socialising and events
- 25 days annual leave
- A working hours of Monday to Friday 9:00am – 17:30pm
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