IT Support Specialist

3 weeks ago


Derby, Derby, United Kingdom Reboot Recruit Full time
About the Role

We are seeking an IT Support Specialist to join our growing team in Pride Park, Derby. As an IT Support Specialist, you will be responsible for providing technical support to our clients, handling support requests, and resolving issues efficiently.

The ideal candidate will have excellent customer care experience, previous experience providing IT support, and a passion for problem-solving. They will also be a team player with a full driving license.

Key responsibilities:

  • Provide technical support to clients via phone, email, or on-site visits
  • Troubleshoot and resolve hardware and software issues
  • Install, configure, and maintain Windows Server 2012-2025, Windows 10, 11, and Windows 365
  • Administer Active Directory (AD) and Group Policy

Benefits:

  • Ongoing training and career development opportunities
  • Annual pay reviews
  • Team socialising and events
  • 25 days annual leave
  • Working hours: Monday to Friday, 9:00am – 17:30pm


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