Customer Service Ambassador

2 days ago


Hitchin, Hertfordshire, United Kingdom Zizzi Full time

About Zizzi

We're a vibrant and dynamic restaurant group that's passionate about delivering Great Times for our customers. As a Front of House Team Member, you'll be an integral part of our team, working closely with our chefs and other colleagues to ensure that every customer has an exceptional dining experience.

What We Offer

  • A competitive hourly rate of £11.44, plus Tronc - allowing you to take home up to more per hour
  • Treat yourself and your friends to 50% off at Zizzi & ASK Italian (drinks included)
  • Free & heavily discounted menu on shift, so you can enjoy the food you help to create
  • A generous tronc system - get rewarded by your customers
  • Wagestream available to instantly access earned wages
  • Discounts on cinema tickets, travel websites, and big brands available
  • A free Employee Assistance Programme with access to GPs and wellbeing support
  • 28 days holiday (pro rata) - plan your breaks and make the most of your time off work
  • The opportunity to develop and progress your career if that's what you want
  • Company pension contributions - plan for the future
  • Zizzi branded T-Shirts and aprons provided - look the part

Your Role

  • Work in a place that's full of great people - we're a friendly and supportive team
  • Be surrounded by great customers - who love our food and our passion
  • Be passionate about our food and sharing this passion with your team - let's cook up something special together
  • Work with the whole restaurant team to help deliver Great Times for our customers - taking absolute pride in the service you provide
  • Make sure the restaurant and kitchen is Looking Fabulous at all times - presentation matters

Our Values

  • Growth - Be better than yesterday. We're always striving to be better, so we seek growth as a team, in our business, and in the ways we contribute to the world.
  • Individuality - Celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are.
  • Drive - You make it happen. We adapt to challenges, avoiding shortcuts, and motivate everyone to strive for more.
  • Togetherness - You want to be part of more. We have each other's backs, embracing challenges as much as the great times.
  • Fun - You enjoy the everyday. We take our goals seriously, but not ourselves.


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