Customer Service Representative for Vaccine Outreach Program
1 week ago
We are seeking an experienced Customer Service Representative to join our immunisation programme team in a call centre role at Sikkerrejse European LifeCare Group.
About the Role:
- As a key member of our call centre team, you will be responsible for handling calls and emails from parents/carers booking vaccinations.
- You will work collaboratively with the team to coordinate clinics and maintain accurate data records.
Key Skills and Qualifications:
- Excellent customer service skills with a polite and professional telephone manner.
- Experience in call centres or customer-facing roles is essential.
- Knowledge of data protection principles and practices is crucial.
- Bilingual skills are desirable but not required.
- Familiarity with Microsoft Office (Word & Excel) and other IT systems is necessary.
Benefits Package:
- A competitive salary of £22,000 per annum.
- 25 days annual leave.
- Pension scheme.
- Supermarket discounts.
- Employee assistant programme.
- Employee referral scheme.
What We Offer:
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- The chance to contribute to a rewarding vaccination outreach programme.
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