Store Leadership and Team Development Specialist

5 days ago


Glasgow, Glasgow City, United Kingdom Foot Locker Full time
Job Summary

We are seeking an experienced Store Leadership and Team Development Specialist to join our team at Foot Locker in Glasgow Fort. This is a challenging and rewarding role that requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service.

About the Role
  • The successful candidate will be responsible for coaching and motivating their team to drive sales and deliver exceptional customer service.
  • They will work closely with the store management team to ensure high levels of customer satisfaction and drive business growth through effective leadership and teamwork.
  • This role requires someone who is confident and comfortable engaging customers to deliver an elevated experience.
Responsibilities
  • Coaching, mentoring, and developing a team of sales associates to achieve sales targets and provide exceptional customer service.
  • Leading by example and setting high standards for customer service, product knowledge, and sales performance.
  • Developing and implementing strategies to improve sales performance, customer satisfaction, and employee engagement.
  • Working collaboratively with the store management team to achieve business objectives and drive growth.
Requirements
  • Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment and adapt to changing demands.
  • Flexible availability, including nights, weekends, and holidays.
What We Offer
  • A competitive salary of £30,000 - £40,000 per annum, depending on experience.
  • Ongoing training and development opportunities to support your career growth.
  • A collaborative and supportive working environment.
  • The opportunity to work with a leading brand in the sportswear industry.


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