Store Leadership Position

2 weeks ago


Glasgow, Glasgow City, United Kingdom Nestlé SA Full time
Job Summary

We are seeking a talented Store Leadership Position to join our team at Nestlé SA. As a key member of our retail operations, you will be responsible for driving the commercial success of our boutique store.

As a Store Leadership Position, you will champion a culture of outstanding service and quality customer experience, ensuring every customer interaction is elevated. You will also be a proud and passionate brand ambassador for the Nespresso brand.

Key responsibilities include:

  • Implementing business goals and executing strategic plans with internal and external stakeholders.
  • Creating and developing local relationships with other retailers and local businesses.
  • Delivering a local calendar of events to drive local awareness of the brand and engage with our existing customer base.
  • Responsible for the safe and compliant day-to-day operations of the boutique store.

Requirements

We are looking for a Store Leadership Position with:

  • Experience of working in the retail sector as a Store Manager/Assistant Manager.
  • A proven track record of delivering exceptional customer service utilising communication and interpersonal skills.
  • The ability to rapidly build strong, working relationships with your customer base and be happy to support and challenge where needed.
  • Previous experience making key decisions and action planning to drive results.
  • Previous line manager experience and knowledge of HR best practice.

What We Offer

We offer a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus statutory holidays plus flex leave, pension scheme and a real focus on personal development and growth.

We are committed to diversity and inclusion and encourage applications from people of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community.



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