Store Leadership Opportunity

1 month ago


Glasgow, Glasgow City, United Kingdom Card Factory Full time

Job Title: Store Leadership Opportunity

Company Overview

The Card Factory is a UK-based retailer specializing in greeting cards and gifts. We are committed to providing exceptional customer experiences and driving business growth through our team members' skills and dedication.

Estimated Salary Range

£45,000 - £55,000 per annum

Job Description

Key Responsibilities:

  1. Foster a store culture that prioritizes customer satisfaction and colleague development, aligning with the company's 5-year strategy for commercial growth.
  2. Lead and develop a team of colleagues who embody the company's customer promise, encouraging them to innovate and exceed customer expectations.
  3. Coach, train, and nurture colleagues within the store, identifying areas for improvement and leveraging their strengths.
  4. Proactively recruit Assistant Managers, Team Leaders, and Sales Assistants who share the company's values and possess the necessary skills.
  5. Making informed decisions regarding stock availability and merchandising to drive sales and customer engagement.
  6. Establish strong relationships with key stakeholders to stay informed about the business and identify opportunities for growth.
  7. Promote constructive feedback among the store team, District, and Regional Managers to foster continuous improvement and progress.
Requirements
  • A deep passion for delivering memorable customer experiences and celebrating life moments.
  • Previous experience as a Store Manager in a retail environment, collaborating effectively with various stakeholders across the organization.
  • Experience leading and developing teams of colleagues.
  • A willingness to work towards Key Performance Indicators (KPIs) in a fast-paced environment.


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