Claims Specialist

3 weeks ago


Liverpool, United Kingdom GHRC Ltd ta Customer Talent Search Full time

Job Title: Claims Specialist - Serious Injury

Job Summary: We are seeking a skilled Claims Specialist to lead our serious injury claims line. The ideal candidate will have experience in dealing with complex claims involving serious injury and/or death.

Key Responsibilities:

  • Investigate sensitive information with empathy and professionalism
  • Use CRM systems to log calls and knowledge tools for supporting customer queries
  • Provide extra support to claims related to severe illness or terminal cancer or their bereaved families

Requirements:

  • Experience of dealing with serious injury claims
  • Ability to use CRM systems and knowledge tools
  • Must be commutable to Liverpool and have permanent rights to work in the UK

About Us: GHRC Ltd t/a Customer Talent Search is a leading legal claims business that uses the latest software and CX solutions to drive customer journeys.


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