Senior Director of Client Solutions

4 weeks ago

London, Greater London, United Kingdom CBRE Full time

Job Summary

CORPORATE REAL ESTATE INDUSTRY LEADERSHIP OPPORTUNITY

Join CBRE in a dynamic role as a Senior Director of Client Solutions. In this position, you will be responsible for leading and managing the end-to-end pursuit process, nurturing relationships with key clients, and designing and developing client solutions that drive tangible return on investment.

Responsibilities

  • Leads the end-to-end pursuit process and owns the client relationship
  • Manages the entire pursuit team, across products and geographies
  • Nurtures relationships with key clients and stakeholders
  • Creates and evolves the win strategy, milestone measurement, and strategic approach
  • Designs and develops client solutions that drive tangible return on investment
  • Positively challenges the client's approach throughout the process
  • Responsible for every aspect of the solution and its presentation to the client
  • Regularly revisits the approach to ensure alignment with the client's strategic imperatives
  • Full responsibility for all commercial and legal negotiations, adherence to governance and compliance, and handover

Person Specification/Requirements

  • Bachelor's degree minimum
  • 10+ years of sophisticated, high-value strategic solutions experience and/or complex BPO engagement within a blue-chip organization
  • Corporate real estate industry knowledge is an added benefit, but not critical to the role
  • Proven track record in the successful negotiation of profitable complex contracts within global organizations
  • Excellent solution architecture skills, strong problem-solving and troubleshooting skills, and the ability to exercise mature judgment
  • Ability to navigate a global organization, influence stakeholders, inspire confidence, and affect outcomes
  • Ability to thrive in a matrix environment, adept at managing virtual teams, encouraging different cultural and personal perspectives
  • Excellent relationship skills, using flexibility of style, emotional intelligence, and rapport building to ensure customers and peers are fully engaged at all times
  • Outstanding negotiator with the ability to create a win-win for both business and client
  • Ability to think outside the box, multitask, and work well under pressure to identify issues and work to resolve them in partnership with business leaders
  • Personal agility, connectedness, and resilience to thrive in a dynamic, changing environment
  • Passion to define and influence standards and drive best practice
  • Self-motivated, with the ability to fit in well with a team

Equal Opportunities

CBRE is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability, or age.

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