Administrative Assistant
1 week ago
Job Summary
Dr Mirza & Partners is seeking a highly organized and efficient administrator/receptionist to join their dynamic practice support team. This is a key role that requires a self-motivated and professional individual who can work independently or as part of a team.
Main Responsibilities
- Provide front-line administration services, including sending referrals, processing solicitors/SAR/patient letters requests, and booking outpatient and inpatient appointments.
- Manage referrals, process reports, patient letter requests, and SARs using IGPR.
- Handle phone enquiries efficiently and provide excellent customer service.
- Assist with billing and invoicing, processing orders and payments for the practice.
- Perform stock ordering, scanning hospital letters and mail, and registering new patients.
- Provide holiday cover for reception and assist with general office duties.
About Us
Dr Mirza & Partners is a busy practice with a diverse patient population. We are part of the Hatters Health Network, providing additional health support for our surgery in conjunction with five other practices.
Person Specification
Essential
- Good time management skills and flexibility to adapt to change.
- Excellent IT and typing skills, with experience using SystmOne.
- A friendly approach, with strong administration and organizational skills.
- Excellent communication skills, with the ability to work in a confidential and discreet manner.
Desirable
- 1 year's experience or equivalent working within a GP practice or NHS environment.
- Ability to multi-task, work hard, and maintain a high level of attention to detail under pressure.
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