Senior Digital Experience Director
18 hours ago
giffgaff | Certified B Corp is a telecoms company that prioritizes flexibility, value, and mutual good. Our mission is to provide a unique mobile experience for our customers, leveraging a collaborative approach to understand their needs.
Job DescriptionThe Head of Member Support Transformation plays a crucial role in shaping the relationship between giffgaff and its members. This position manages the Help & Support and Community functions, ensuring seamless integration of both perspectives to create a comprehensive understanding of the member experience.
This role will be a passionate advocate of the consumer voice, working closely with the team to identify and resolve issues at their root cause, reducing member effort, and increasing engagement, loyalty, satisfaction, and NPS across all touchpoints.
Key responsibilities include collaborating with the Help & Support Product team to deploy new platforms, demonstrating a deep understanding of audience segmentation and evolving service expectations, and leading improvements in the ecosystem to ensure a high standard of help delivery and reduced member effort.
Foster great relationships with internal teams, support business readiness, and drive change management initiatives. The ideal candidate will have a proven track record of delivering transformation across digital service models, sector-leading satisfaction, and strong commercial acumen.
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Director of Work Experience
4 weeks ago
Uxbridge, United Kingdom Uxbridge College Full timeDirector of Work ExperienceThe successful applicant will lead the development and delivery of achieving HRUCs targets for work experience, industry placements and employability across HRUC, working in close partnership with academic departments and corporate service teams.Salary: £52,000 per annum. Reporting to the Assistant Director for Enhanced Skills and...
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Uxbridge, United Kingdom Bristol-Myers Squibb Full timeUnlock Your Potential as a Regulatory Affairs DirectorBristol-Myers Squibb, a leader in precision medicine and digital health, seeks an experienced Regulatory Affairs Director to join our team. This is a challenging role that requires expertise in global regulatory strategy, leadership skills, and a passion for transforming the lives of patients.About the...
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Digital Experience Lead
6 months ago
Uxbridge, United Kingdom Mondelēz International Full time**Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** At Mondelēz International, we empower people to snack right. Think about it. All around the world, there’s a universal cultural tension: the lines between meals and snacks are blurring. From...
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Digital Transformation Specialist
17 hours ago
Uxbridge, United Kingdom General Mills Full timeAt General Mills, we are driven by a passion for bringing people together with the food they love. Our company is home to beloved brands like Old El Paso, Häagen-Dazs, Nature Valley, and many more.We are seeking a highly skilled Customer and Category Manager to drive growth across Grocery Online & Convenience channels. Reporting to the Marketing Director,...
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Senior Administrator for GB&I Directors
2 weeks ago
Uxbridge, United Kingdom Suntory Beverage & Food France Full timeAbout the RoleWe are seeking a highly motivated and organized Senior Administrator to join our team. As a Senior Administrator for GB&I Directors, you will be responsible for providing administrative support to our Senior Leaders.The ideal candidate will have excellent IT skills, previous experience as a Personal Assistant, and the ability to maintain...
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Senior Medical Communications Director
4 weeks ago
Uxbridge, United Kingdom Bristol Myers Squibb Full timeBristol Myers Squibb is a leader in the pharmaceutical industry, and we're looking for a Senior Medical Communications Director to join our team. With a focus on Cell Therapy, this role will be responsible for leading the development and execution of medical communications plans.Job SummaryThis position reports to the Director of Medical Communications...
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Senior Digital Marketing Strategist
6 days ago
Uxbridge, United Kingdom IBB Law LLP Full timeSalary: £45,000 - £55,000 per annumJob DescriptionWe are seeking a highly skilled Digital Marketing Specialist to join our team at IBB Law LLP. The successful candidate will be responsible for developing and implementing comprehensive digital marketing strategies across SEO, SEM, email marketing, social media, and display advertising campaigns.The ideal...
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Uxbridge, United Kingdom Parexel Full timeAs a Senior Regulatory Affairs Director at Parexel, you will be responsible for the successful execution of multiple projects and ensuring client satisfaction.The ideal candidate will have extensive experience in managing people and projects, with a strong technical background in CMC. They will provide leadership, coaching, mentoring, feedback, and role...
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Uxbridge, United Kingdom Lifelancer Full timeUnlock a Challenging Career Opportunity in Life SciencesLifelancer is seeking an exceptional Senior Director to join our team in the Field Medical Excellence department. As a key member of our organization, you will play a pivotal role in ensuring that healthcare professionals are educated on the appropriate use of our medicines and have the information they...
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Digital Transformation Strategist
3 weeks ago
Uxbridge, United Kingdom Experimentation Jobs Full timeWhy Experiment with Canon?Canon is driving innovation in digital experiences through conversion optimization. As an E-Commerce CRO Senior Specialist, you'll lead A/B and multivariate testing across our platforms to maximize user engagement and revenue. This role champions our e-commerce transformation by implementing data-driven strategies aimed at...
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Project Director
3 days ago
Uxbridge, Greater London, United Kingdom Cover-More Group Full timeJoin us as a Project Director - Digital Transformation and lead our IT projects to deliver business outcomes. With a strong focus on innovation and customer satisfaction, we're a global leader in travel insurance.About the Role:You'll lead cross-functional technology project teams to deliver IT projects on time, within scope, and within budget.You'll need to...
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Global Medical Excellence Director
2 weeks ago
Uxbridge, United Kingdom Lifelancer Full timeLifelancer is a talent-hiring platform that connects professionals with opportunities in the life sciences, pharmaceuticals, and IT sectors. We are committed to providing our clients with exceptional talent and fostering a collaborative work environment.We are seeking a Senior Director, International Field Medical Excellence to join our team. This role will...
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Director's Support Specialist
2 weeks ago
Uxbridge, United Kingdom Suntory Beverage & Food France Full timeJob SummaryWe are seeking a highly skilled Director's Support Specialist to join our team. In this role, you will provide administrative support to our Senior Leaders, including complex diary management and travel arrangements.The ideal candidate will have previous experience as a Personal Assistant, excellent IT skills, and the ability to maintain...
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Senior Clinical Operations Director
4 weeks ago
Uxbridge, United Kingdom Pharmiweb Full timeThis is a hybrid position requiring a minimum 3 days on-site in our New Jersey or New York locations.Job SummaryWe are seeking a Senior Clinical Operations Director to lead and implement operational strategies for the delivery of complex programs in Clinical Trial Management (CTM). As a key member of our extended leadership team, you will be responsible for...
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Digital Grocery Category Lead
4 weeks ago
Uxbridge, United Kingdom General Mills Full timeDrive Growth in Online & Convenience ChannelsWe are seeking a highly skilled Digital Grocery Category Lead to join our team at General Mills. As a key member of our marketing department, you will play a vital role in driving growth across our online and convenience channels.About the RoleThis exciting opportunity is part of our mission to become the...
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Director of Digital Service Evolution
18 hours ago
Uxbridge, United Kingdom giffgaff | Certified B Corp Full timeJob SummaryWe're seeking an experienced professional to join our Marketing Department as the Head of Member Support Transformation. This is a key role that requires someone who is passionate about the consumer voice and experience.Responsibilities:The successful candidate will be responsible for leading our Help & Support and Community functions, ensuring a...
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Senior Network Engineer
2 months ago
Uxbridge, United Kingdom Digital Republic Talent Full timeSenior Network Engineer Are you a Senior Network Engineer looking for a new challenge?Do you live within a drivable distance to Uxbridge & can commit to 3 days in-office each week? (Free Parking onsite)If you answered yes to these questions, we want to meet you!Skills & CharacteristicsWe’re seeking a proactive and knowledgeable Senior Network professional...
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Senior Network Engineer
2 months ago
Uxbridge, United Kingdom Digital Republic Talent Full timeSenior Network Engineer Are you a Senior Network Engineer looking for a new challenge?Do you live within a drivable distance to Uxbridge & can commit to 3 days in-office each week? (Free Parking onsite)If you answered yes to these questions, we want to meet you!Skills & CharacteristicsWe’re seeking a proactive and knowledgeable Senior Network professional...
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Senior Network Engineer
2 months ago
Uxbridge, United Kingdom Digital Republic Talent Full timeSenior Network Engineer Are you a Senior Network Engineer looking for a new challenge?Do you live within a drivable distance to Uxbridge & can commit to 3 days in-office each week? (Free Parking onsite)If you answered yes to these questions, we want to meet you!Skills & CharacteristicsWe’re seeking a proactive and knowledgeable Senior Network professional...
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Senior Network Engineer
1 month ago
Uxbridge, United Kingdom Digital Republic Talent Full timeSenior Network Engineer Are you a Senior Network Engineer looking for a new challenge? Do you live within a drivable distance to Uxbridge & can commit to 3 days in-office each week? (Free Parking onsite) If you answered yes to these questions, we want to meet you! Skills & Characteristics We’re seeking a proactive and knowledgeable Senior...