Service Transition Architect
4 weeks ago
We are seeking a highly skilled Service Transition Architect to join our team at Airbus Defence and Space. As a key member of our Operations Solutions Team, you will be responsible for ensuring the successful delivery of our solutions to customers.
Your primary focus will be on winning new business and designing and managing organisational change to deliver our solutions. You will work closely with a team of technical subject matter experts to ensure that our solutions are aligned to customer and business operational requirements.
Key Responsibilities:
- Be the benefits realisation, operational readiness and service transition expert within bid and project delivery teams
- Provide a change focussed, customer and business interface for the operational solution during the sales campaign and implementation of the solution once on contract
- Produce the associated Work Package Descriptions and customer artefacts required of the bid solution
- Clearly articulate the solution against the customer requirements, particularly with respect to Risk, Assumptions, Issues, Dependencies and Opportunities (RAIDO)
- Produce specialisation related statements of work for sub-contractors that form part of the solution and review sub-contractors' proposals
- Manage the Change Control Board for the solution during the bid phase handing over to the Project Manager during implementation
Requirements:
- Demonstrable expertise in UK MOD and Governmental service requirements for the supply chain, delivering communications system projects and services
- You will be able to assimilate customer CONOPS and URDs to ensure compliance from the solution, and to ensure that benefits of the solution are realised by the customer
- You will be able to identify and articulate organisational change RAIDO matters in the solution
- Understanding of Military Satellite Communication systems and operations
We offer a competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, discounted shopping and much more. You will also have the opportunity to work in a hybrid environment, with flexible working arrangements and a 37 hour week.
We are committed to supporting our staff in their personal and professional development, with a personalised development plan and unlimited access to 10,000+ E-learning courses. We also offer a range of wellbeing benefits, including 24/7 online GP and mental health support, Employee Assistance Programme, discounted family health / dental insurance / eye tests, cycle-to-work scheme, on-site canteen and coffee shop.
Please note that many of our staff work flexibly in many different ways, including part-time. We are happy to discuss flexible working arrangements with you.
We are an equal opportunities employer and welcome applications from all qualified candidates. Please let us know if you need any adjustments for the selection process.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
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