Service Transition Architect

3 weeks ago


Chippenham, Wiltshire, United Kingdom airbus Full time
Job Overview:

We are seeking a highly skilled Service Transition Architect to join our team at Airbus Defence and Space. As a key member of our Operations Solutions Team, you will be responsible for ensuring the successful transition of our solutions to customers, driving business growth and delivering exceptional customer experiences.

Key Responsibilities:
  • Develop and implement effective change management strategies to ensure seamless service transition and operational readiness.
  • Collaborate with cross-functional teams to design and deliver solutions that meet customer and business operational requirements.
  • Provide expert guidance on benefits realization, operational readiness, and service transition to bid and project delivery teams.
  • Articulate complex technical and business concepts to both technical and non-technical stakeholders, ensuring clear understanding and alignment.
  • Manage the Change Control Board for the solution during the bid phase, ensuring timely and effective decision-making.
About You:
  • Proven expertise in UK MOD and Governmental service requirements for the supply chain, delivering communications system projects and services.
  • Ability to assimilate customer CONOPS and URDs to ensure compliance from the solution, and to ensure that benefits of the solution are realised by the customer.
  • Strong understanding of Military Satellite Communication systems and operations, with the ability to identify and articulate organisational change RAIDO matters in the solution.
What We Offer:
  • Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, discounted shopping and much more.
  • 37 hour week, flexible working around core hours and Friday afternoons off, hybrid working, up to 2 additional days per month as TOIL, option to buy/sell holiday.
  • Personalised development plan, and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities.
  • Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health / dental insurance / eye tests, cycle-to-work scheme, on-site canteen and coffee shop.

At Airbus Defence and Space, we value diversity and inclusion, and are committed to creating a workplace that is welcoming and inclusive for all employees. We offer a range of benefits and support to help you achieve a better work-life balance, including flexible working arrangements, employee assistance programmes, and access to training and development opportunities.

Join us in shaping the future of defence and space, and discover a career that is out of this world.



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