Information Technology Support Specialist

2 days ago


Birmingham, Birmingham, United Kingdom We Manage Jobs(WMJobs) Full time

Estimated Salary: £24,000 - £28,000 per annum

About WMJobs

We are a leading education-focused job board seeking an experienced ICT technician to provide support for students and staff across multiple school locations.

Job Summary

This part-time fixed term contract involves working 5 hours per week during term time to deliver first-line IT support for Windows operating systems and Microsoft 365 applications.

Main Responsibilities:
  • Assist with technical queries related to Windows operating systems and Microsoft 365 applications
  • Troubleshoot and resolve hardware and software issues on-site and remotely
  • Install, configure, and maintain ICT equipment in schools
  • Maintain accurate records of support requests and incidents
  • Collaborate with senior technicians to escalate complex issues when necessary
  • Conduct routine checks and maintenance of ICT equipment across multiple school locations
What We Offer
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities for career advancement
  • The chance to work within a strong governing body and senior leadership team


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