Current jobs related to Customer Service Representative - London Area - Victoria College of Arts and Design

  • Customer Service Representative

    5 months ago

    London, United Kingdom Service Graphics Full time

    **Role Purpose**: Service Graphics are looking for a Customer Service Representative to streamline, manage and distribute incoming client and prospect enquiries. We are in regular receipt of multiple inbound enquiries and requests, from multiple channels and require a dedicated employee to manage these enquiries in a timely and professional manner. The...

  • Customer Service Representative

    5 months ago

    London, United Kingdom Service Graphics Full time

    We are now hiring and looking for the right person to join us at Service Graphics, the UK’s largest integrated print and design company as a Customer Service Representative based at our city centre location in London, EC4R. - About the role _ We aim to give our customers a great experience every time they contact us, so we need someone who is a great...

  • Customer Service Representative

    4 weeks ago

    London Area, United Kingdom Agent Provocateur Full time

    Customer Service Representative OpportunityAgent Provocateur is a renowned British lingerie, nightwear, and beauty brand seeking a skilled Customer Service Representative to join our Head Office Customer Service Team.We are looking for a confident and proactive individual to provide exceptional customer service, support the day-to-day operations of the team,...

  • Customer Service Representative

    4 weeks ago

    London Area, United Kingdom Agent Provocateur Full time

    Customer Service Representative OpportunityAgent Provocateur is a renowned British lingerie, nightwear, and beauty brand seeking a skilled Customer Service Representative to join our Head Office Customer Service Team.We are looking for a confident and proactive individual to provide exceptional customer service, support the day-to-day operations of the team,...

  • Customer Service Representative

    4 weeks ago

    London Area, United Kingdom Swipe Say Easy Full time

    We’re currently looking for a dedicated and enthusiastic Customer Service Representative to join our team and deliver outstanding service to our valued customers. If you excel at communication, problem-solving, and enjoy working in a fast-paced environment, this role offers a rewarding opportunity to make a real impact!As a Customer Service Representative,...

  • Customer Service Representative

    13 hours ago

    London Area, United Kingdom DiverseJobsMatter Full time

    Role Purpose:The role of the Customer Service Agent is multi-skilled to allow flexibility in the operation. The role covers all front of house, customer service above the wing tasks to ensure a smooth and seamless passenger journey through London City Airport.Candidates who do not currently possess all the necessary skills for this role will be given...

  • Customer Service Representative

    19 hours ago

    London Area, United Kingdom DiverseJobsMatter Full time

    Role Purpose:The role of the Customer Service Agent is multi-skilled to allow flexibility in the operation. The role covers all front of house, customer service above the wing tasks to ensure a smooth and seamless passenger journey through London City Airport.Candidates who do not currently possess all the necessary skills for this role will be given...

  • Customer Service Representative

    2 weeks ago

    Torfaen Principal Area, United Kingdom Halfords Full time

    We're looking for a skilled Customer Service Representative to join our team at Halfords. As a Customer Service Representative, you'll be working with customers to provide market-leading standards of service. You'll be delivering a wide range of fitting services, including car parts fitting and technology fitting, and helping customers with their vehicles in...

  • Customer Service Representative

    5 days ago

    London, United Kingdom The Market Social Full time

    The customer comes first within the hospitality industry and that is no exception. Our client's Customer Service Representatives promote products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences....

  • Customer Service Representative

    2 days ago

    London, United Kingdom The Market Social Full time

    The customer comes first within the hospitality industry and that is no exception. Our client's Customer Service Representatives promote products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences....

  • Customer Service Representative

    7 days ago

    London, United Kingdom The Market Social Full time

    The customer comes first within the hospitality industry and that is no exception. Our client's Customer Service Representatives promote products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences....

  • German Speaking Customer Service Representative

    2 weeks ago

    London Area, United Kingdom French Selection UK Full time

    Job Title: German Speaking Customer Service RepresentativeJob Summary:We are seeking a highly skilled German speaking customer service representative to join our team at French Selection UK. As a key member of our sales support team, you will be responsible for delivering exceptional support to our clients in both the UK and Europe.Main Responsibilities:To...

  • German Speaking Customer Service Representative

    2 weeks ago

    London Area, United Kingdom French Selection UK Full time

    Job Summary:We are seeking a highly skilled German speaking Customer Service Representative to join our team at French Selection UK. As a key member of our sales support team, you will be responsible for delivering exceptional support to our clients and sales team, ensuring accurate order processing and meeting customer requirements.Main Responsibilities:To...

  • Customer Service Representative

    2 weeks ago

    London, Greater London, United Kingdom Moto Full time

    Customer Service RepresentativeAs a Customer Service Representative with Moto, you will be the face of our brand, delivering exceptional customer service and ensuring a seamless shopping experience for our customers.You will be responsible for maintaining stock levels, preparing hot food and refreshments, serving customers in a timely manner, and providing...

  • Customer Service Representative

    2 weeks ago

    London, Greater London, United Kingdom Rutherford Briant Full time

    Customer Service RepresentativeRutherford Briant is seeking a Customer Service Representative to join their team in Farringdon. As a Customer Service Representative, you will be responsible for:Providing exceptional customer service and resolving customer queries in a professional mannerManaging customer orders and maintaining accurate customer information...

  • Customer Service Representative

    4 weeks ago

    London, Greater London, United Kingdom Maplecrest Ford Lincoln of Union Full time

    Business Development Center RepresentativeWe are seeking a highly motivated and results-driven Business Development Center Representative to join our team at Maplecrest Ford Lincoln of Union.As a Business Development Center Representative, you will be responsible for responding to all internet leads, confirming sales appointments, and performing long-term...

  • Customer Service Representative

    4 weeks ago

    London, Greater London, United Kingdom Maplecrest Ford Lincoln of Union Full time

    Business Development Center RepresentativeWe are seeking a highly motivated and results-driven Business Development Center Representative to join our team at Maplecrest Ford Lincoln of Union.As a Business Development Center Representative, you will be responsible for responding to all internet leads, confirming sales appointments, and performing long-term...

  • Customer Service Representative

    2 weeks ago

    London, Greater London, United Kingdom SSP Group Full time

    Customer Service RepresentativeAt SSP, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you'll be the face of our company, providing exceptional customer experiences and ensuring a clean, safe, and welcoming environment for our customers.Key Responsibilities:Engage with customers and provide...

  • Customer Service Representative

    2 weeks ago

    London, Greater London, United Kingdom 3R Truck Service Full time

    Customer Financial Services ExecutiveWe are seeking a highly skilled Customer Financial Services Executive to join our team at 3R Truck Service in London. As a key member of our customer service team, you will be responsible for delivering exceptional financial solutions and customer service excellence.Key Responsibilities:Act as the primary point of contact...

  • Customer Service Representative

    2 weeks ago

    London, Greater London, United Kingdom Language Matters Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The successful candidate will be responsible for delivering exceptional customer service and selling tickets across the Dutch market.Key Responsibilities:Delivering exceptional...

Customer Service Representative

2 months ago

London Area, United Kingdom Victoria College of Arts and Design Full time

About Victoria College of Arts and Design

Victoria College of Arts and Design is a dynamic and rapidly growing private sector Higher Education provider.


About the Role

The Receptionist serves as the primary point of contact for students, staff, and visitors at the university's main reception area. This role requires exceptional customer service skills, strong communication, and organisational abilities to create a welcoming and informative environment for all visitors.


Key Responsibilities

  • Greet and Assist Visitors
  • Welcome all visitors, including students, faculty, staff, and external guests.
  • Provide a friendly, professional, and positive first impression of the university.
  • Answer inquiries and provide accurate information regarding university services, facilities, and campus events.
  • Direct visitors to appropriate offices, classrooms, or departments.
  • Handle phone calls, transferring calls to the appropriate individuals or departments.


Front Desk Operations

  • Maintain a clean and organised reception area.
  • Manage the reception schedule, ensuring adequate coverage during business hours.
  • Monitor and manage visitor access to the campus, including issuing visitor passes when required.


Administrative Support

  • Assist in various administrative tasks, including filing, photocopying, scanning, and data entry.
  • Update and maintain student and staff directories.
  • Provide administrative support during university events and meetings.


Health and Safety

  • Ensure compliance with health and safety regulations at the front desk area.
  • Monitor and report any security or safety concerns to appropriate personnel.
  • Assist in emergency procedures, such as evacuation protocols or first aid response.


Collaboration and Teamwork

  • Collaborate with other university staff to ensure smooth operations and effective communication.
  • Participate in staff meetings and training sessions as required.
  • Foster a positive and inclusive work environment.


Requirements

  • High school diploma or equivalent; additional education or certification in office administration is a plus.
  • Proven experience as a receptionist or in a customer service role.
  • Excellent communication and interpersonal skills.
  • Strong organisational skills with the ability to multitask and prioritise tasks.
  • Proficient in using office software (e.g., Microsoft Office Suite) and telephone systems.
  • Knowledge of university policies, services, and campus layout is an advantage.
  • Friendly, approachable, and professional behaviour.
  • Ability to handle difficult or demanding situations with tact and diplomacy.
  • Flexibility to work occasional evenings or weekends, as required.


Benefits

  • Private medical (health) insurance with BUPA
  • Annual leave (5.6 weeks), including bank holidays.
  • Workplace pension scheme.
  • Statutory Sick Pay.
  • Statutory maternity/paternity pays.
  • Career development opportunities
  • Training and self-development opportunities.
  • Gym membership discounts
  • Retail discount schemes
  • Cinema discounts
  • Grocery discounts
  • Cycle to work
  • Investing and savings opportunities
  • Financial wellbeing – personal debt advise.
  • Financial wellbeing education
  • My Mind Pal (mental fitness)