German Speaking Customer Service Representative
1 month ago
Job Title: German Speaking Customer Service Representative
Job Summary:
We are seeking a highly skilled German speaking customer service representative to join our team at French Selection UK. As a key member of our sales support team, you will be responsible for delivering exceptional support to our clients in both the UK and Europe.
Main Responsibilities:
- To deliver exceptional support to the Sales team and act as the primary point of contact for clients in both the UK and Europe.
- To support the sales team and collaborate with them to ensure accurate order processing and meeting customer requirements.
- To schedule meetings between our dedicated sales representatives and clients.
- To handle the administration and confirmation of sales orders in both English and German.
- To directly engage with customers through email and phone to address inquiries and concerns.
- To support and facilitate the success of a German and UK-based Sales Representative and all the orders and quotes from their valued customers.
- To coordinate the logistics of collections and deliveries by collaborating with freight agents and warehouse staff.
- To manage credit control for customers based in Germany.
- To attend the trade shows in the UK and Europe, to meet with clients and offer product support.
Requirements:
- Fluent German (spoken and written)
- Experience in sales administration or customer service would be beneficial
- Computer literate
- A good team player
- Excellent organizational and prioritization skills are required
- Excellent attention to detail is essential
Salary: Up to £30,000 per annum
About French Selection UK:
We are a leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business. We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions and also for other languages. Submit your CV online on our website: www.french-selection.co.uk
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