Membership Program Coordinator

7 days ago


London, Greater London, United Kingdom Merrifield Consultants Full time

The Membership Program Coordinator will play a vital role in fostering strong relationships with members and ensuring they have an exceptional experience.

Job Description

Merrifield Consultants is delighted to be partnering with a leading women's health charity that is making a significant impact through research, education, and advocacy. This organisation is dedicated to addressing critical health challenges and driving positive change for women. As a Membership Program Coordinator, you will support the day-to-day running of a growing membership programme. You will be a key contact for members, assisting with their onboarding, engagement, and renewals, while ensuring they feel valued and supported.

This is an exciting opportunity to contribute to meaningful programmes that empower employers to improve workplace health and wellbeing. The ideal candidate will have experience in a membership or customer service role, ideally in the charity sector. They should be confident with CRM systems and maintaining accurate data. Excellent communication and interpersonal skills are essential, as well as being well-organised and able to work collaboratively in a team.

Key Responsibilities:
  • Help grow and retain membership by supporting the onboarding, renewal, and engagement processes.
  • Maintain accurate membership records, ensuring GDPR compliance.
  • Deliver member communications, including newsletters, resources, and updates.
  • Assist with the organisation of webinars and in-person events.
  • Work closely with colleagues to improve processes and enhance the member experience.

We estimate the salary for this role to be around £28,000 - £30,000 per annum, depending on experience. If you are passionate about making a difference and working collaboratively in a team, we would love to hear from you. Please consider applying today.



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