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Customer Service Engineer
2 months ago
Job Summary: We are seeking a highly motivated and customer-focused Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for the service, installation, breakdown, repair, and calibration of sophisticated laboratory diagnostics systems.
Key Responsibilities:
- Service, installation, breakdown, repair, and calibration of laboratory diagnostics systems.
- Support flow cytometry, cell separation, and diagnostics products located at customer sites.
Requirements:
- Strong background working in a field service or technical support role, gained within an electronics or electro-mechanical service or technical support background.
- Applications are welcomed from a wide variety of backgrounds including high-value electronics capital equipment, microscopy, cameras, lasers, x-ray security detection, ex-forces, medical device, biomedical engineering, pathology laboratory diagnostics, and laboratory devices.
- Qualified to a minimum ONC / HNC level or above in electronics or another relevant technical discipline.
- Impeccable customer service skills and the ability to remain confident in customer-facing environments.
About the Company:
Our client is a market leader in the supply of innovative diagnostic-based laboratory and medical systems to the healthcare sector. They are committed to investment in Research and Development, ensuring they remain a market leader. At the core of their business lie product innovation, excellent customer service, and good people.
