Customer Service Field Engineer
3 weeks ago
Job Title: Customer Service Field Engineer
Job Summary: We are seeking a highly skilled Customer Service Field Engineer to join our team at Siemens Healthineers. As a Customer Service Field Engineer, you will be responsible for installing, troubleshooting, repairing, and maintaining medical devices to a high standard.
Key Responsibilities:
- Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates, and installation of Siemens Healthineers products.
- Ensure material parts are processed in accordance with policy.
- Understand and comply with Siemens Healthineers work instructions, quality policy, codes of conduct policies, and regulatory requirements at all times.
- Complete personal administration and company mandatory training in a timely and accurate manner.
- Work as part of a multidisciplinary team within customer services to ensure our company values are achieved.
Requirements:
- HNC/HND or equivalent in an Electrical/Electronic or other Engineering related field.
- Previous Medical equipment experience not necessary as all relevant training will be provided.
- Ideally you will have previous field service experience where you have undertaken fault finding on electrical/electronic equipment.
- You must hold a full UK driving license.
- A flexible approach to travel.
Benefits:
- A competitive salary.
- Generous pension contribution.
- Company vehicle.
- 26 days holiday + bank holidays.
- Bonus and share scheme.
- Access to our flexible benefits from private medical insurance to financial guidance.
- Support from our 24/7 employee assistance programme.
- Access to career development via apprenticeship levy to achieve external qualifications.
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