Customer Service Field Engineer

3 weeks ago


London, Greater London, United Kingdom Siemens Healthineers Full time

Job Title: Customer Service Field Engineer

Job Summary: We are seeking a highly skilled Customer Service Field Engineer to join our team at Siemens Healthineers. As a Customer Service Field Engineer, you will be responsible for installing, troubleshooting, repairing, and maintaining medical devices to a high standard.

Key Responsibilities:

  • Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates, and installation of Siemens Healthineers products.
  • Ensure material parts are processed in accordance with policy.
  • Understand and comply with Siemens Healthineers work instructions, quality policy, codes of conduct policies, and regulatory requirements at all times.
  • Complete personal administration and company mandatory training in a timely and accurate manner.
  • Work as part of a multidisciplinary team within customer services to ensure our company values are achieved.

Requirements:

  • HNC/HND or equivalent in an Electrical/Electronic or other Engineering related field.
  • Previous Medical equipment experience not necessary as all relevant training will be provided.
  • Ideally you will have previous field service experience where you have undertaken fault finding on electrical/electronic equipment.
  • You must hold a full UK driving license.
  • A flexible approach to travel.

Benefits:

  • A competitive salary.
  • Generous pension contribution.
  • Company vehicle.
  • 26 days holiday + bank holidays.
  • Bonus and share scheme.
  • Access to our flexible benefits from private medical insurance to financial guidance.
  • Support from our 24/7 employee assistance programme.
  • Access to career development via apprenticeship levy to achieve external qualifications.


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