Technical Operations Manager
3 weeks ago
Company Overview:
">Appello Careline Limited is a leading provider of innovative solutions for the care sector.
">Salary and Benefits:
">We offer a competitive salary of £65,000 per annum, plus a range of benefits including 25 days holiday, private medical insurance, and a pension scheme.
">About the Role:
">We are seeking an experienced IT professional to join our team as a Technical Change Manager.
">Job Description:
">This role involves managing technical change schedules, testing results, and configuration management database (CMDB) updates.
">Required Skills and Qualifications:
">Our ideal candidate will have demonstrable experience in IT service desk or IT operations roles, with significant years of experience managing or supervising technical teams.
">Key Responsibilities:
">Solve complex issues by tackling challenging technical problems and providing advanced support for a diverse and dispersed IT infrastructure.
">Drive service improvements by implementing and overseeing change and release processes, ensuring smooth service transition and maintaining an accurate CMDB.
">Benefits:
">As well as a competitive salary and benefits package, we also offer a range of perks, including discounts on groceries, shopping, holidays, insurance, and more.
">Location:
">This role is based in New Milton, with a hybrid work arrangement that includes 70% remote working.
">About You:
">We are looking for someone with a passion for leading technical teams and driving excellence in IT service operations.
">The ideal candidate will have ITIL certifications, relevant technology certifications, and strong troubleshooting and problem-solving skills.
">How to Apply:
">To apply for this role, please submit your application through our careers website.
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