Insurance Professional

6 days ago


Staffordshire, United Kingdom Auxeris Full time
Job Description:

Auxeris is seeking an experienced Insurance Professional to join our team as a Senior Account Handler.

About the Role:

This is an excellent opportunity for a motivated professional with strong technical knowledge and excellent customer service skills to take their career to the next level.

Key Responsibilities:
  • Account Management: Manage and service a diverse range of commercial and personal insurance portfolios, including new business, renewals, and mid-term adjustments.
  • Policy Lifecycle Management: Manage the policy lifecycle from initial quotation to finalising cover, ensuring accurate entry and updating of policy records in the Acturis system.
  • Quotation & Marketing: Obtain quotes from insurer portals and the Acturis quote system, as well as through manual marketing where applicable.
  • Client Relations: Provide proactive and efficient service to clients, responding promptly to queries via email and phone, while managing client expectations and communication throughout the policy term.
  • Policy Documentation: Review policy cover, endorsements, and ensure accuracy of documents. Communicate policy details and provide advice to clients as needed.
Requirements:
  • Experience: At least 3-5 years of experience in an Account Handler or similar role, with a strong understanding of commercial and personal insurance products.
  • Insurance Knowledge: Familiarity with a wide range of commercial and personal insurance lines.
  • Technical Skills: Proficiency with Acturis or similar insurance management software is highly desirable.
What We Offer:
  • Competitive Salary: £45,000 - £60,000 per annum.
  • Full Training: On Acturis and other relevant systems.
  • Opportunities for Growth: Career progression and professional development opportunities.


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