Senior Insurance Manager

4 hours ago


Staffordshire, United Kingdom Auxeris Full time
Job Role Summary

Auxeris is seeking a highly skilled Senior Insurance Manager to join our dynamic team. As a Senior Insurance Manager, you will be responsible for managing and servicing a diverse range of commercial and personal insurance portfolios.

  • Account Management: Handle all aspects of insurance accounts, including new business, renewals, and mid-term adjustments for commercial and personal insurance policies.
  • Policy Lifecycle Management: Manage the policy lifecycle from initial quotation to finalising cover, ensuring that all policy records are accurately entered and updated in the Acturis system.
  • Quotation & Marketing: Obtain quotes from insurer portals and the Acturis quote system, as well as through manual marketing where applicable.
  • Client Relations: Provide proactive and efficient service to clients, responding promptly to queries via email and phone, while also managing client expectations and communication throughout the policy term.
  • Policy Documentation: Review policy cover, endorsements, and ensure accuracy of documents. Communicate policy details and provide advice to clients as needed.
  • Invoicing & Billing: Handle invoicing for new business, renewals, and mid-term adjustments, ensuring accurate and timely processing.
  • Task Ownership: Take responsibility for managing your own tasks and deadlines, ensuring all client and director expectations are met on time and to the highest standard.
  • Negotiation & Risk Management: Negotiate favorable policy terms with insurers on behalf of clients, ensuring coverage meets their needs while managing risks.
  • Client Meetings: Attend client meetings off-site as necessary, preparing meeting notes and action points for follow-up.
  • Team Collaboration: Work closely with internal teams, including Directors, to ensure seamless client service and the successful delivery of insurance products.
  • Continuous Learning: Stay current on industry trends, emerging risks, and products, with opportunities for ongoing professional development and learning.


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