Operational Manager

3 weeks ago

Luton, Luton, United Kingdom Connect2Luton Full time
Job Description

Connect2Luton is seeking an experienced Operational Manager to lead the Adult Social Care Service in Luton Borough Council. The successful candidate will be responsible for managing the social work team(s) and contributing to the effective leadership, quality assurance, risk management, and safeguarding matters for Adult Social Care.

Main Responsibilities:

  • To meet Luton's statutory duties under the Care Act 2014, Mental Health Act 2007, and related legislation and guidance for adults with care and support needs and their carers.
  • To lead a team in implementing Luton's responsibility for providing assessment and Adult Social Care services to the locality relevant to the team or the hospital, ensuring assessments conducted are strength-based and holistic.
  • Ensuring that effective risk management, decision-making, and preventative work is undertaken to promote the wellbeing of customers and carers while taking account of the need to safeguard people effectively.
  • Demonstrating effective systems leadership, working with a range of partners and other professionals across the health and social care sector, contributing to and supporting the Service Manager with the development of strategic plans.
  • Chairing safeguarding strategy meetings (and other meetings concerning complex issues), as required, and supporting staff who are involved in carrying out safeguarding investigations, participating in MARAC, MAPPA, and VARAC.
  • To respond to complaints and freedom of information requests in a constructive way, ensuring any learning is implemented and shared accordingly.
  • Responsible and accountable for the budget within the delegated authority, set out in the Council's financial regulations and in line with value for money principles.
  • Contribute to the annual budget planning process for the organisation and the wider program of savings across ASC, assisting the Service Manager with the long-range financial plans.
  • To plan and deploy resources effectively, optimising staff capacity and capability in order to deliver a service which is responsive and agile to the needs of people and the business, ensuring ASC key performance targets are met, as well as the Council's overarching priorities.
  • Provide effective management and inspirational leadership to a multidisciplinary team to ensure effective, evidence-based assessment and support, accessible care, and a culture of continuous quality improvement.
  • Recruit, motivate, train, and develop staff, adhering to relating policies and procedures, playing a leading role in practice development through coaching, mentoring, and modelling good practice in assessment, monitoring and reviewing individual staff performance and practice through the use of appraisal and effective supervision.
  • Dealing with performance and conduct issues promptly and in line with Council employment procedures.

Requirements:

  • In-depth experience of delivering assessment and care support functions within a Social Care or Health setting.
  • In-depth experience, knowledge, and application of the early intervention and preventative agenda.
  • Able to work collaboratively, leveraging partnerships and working in an integrated way, using a 'strength's' based approach to deliver better outcomes for the individual and service.
  • Demonstrable organisational skills - able to manage periods of competing pressures, conflicting demands, and priorities, and plan workload in order to meet strict deadlines and targets.
  • Demonstrable resilience, decision-making, judgement, and problem-solving skills.
  • Analytical skills - able to analyse and interpret data and produce meaningful statistics and reports.
  • Demonstrable knowledge, understanding, and ability to motivate and develop a staff team.
  • In-depth knowledge and application of quality control and assuring services.
  • Ability to reflect on own practice and development.
  • In-depth knowledge and understanding of the Care Act 2014, the Mental Capacity Act 2004, Deprivation of Liberty Safeguards, and other significant ASC legislation and guidance, and how this must be implemented in practice.
  • Social Work qualification recognised by Social Work England or a professional qualification in either nursing or occupational therapy with relevant post-qualifying experience in ASC.
  • Current and valid registration with Social Work England or equivalent professional body.
  • Able to work across the different Adult Social Care pathways (Early Intervention & Long Term Care).

About Us:

Connect2Luton is a recruitment managed service for all contingent temporary agency, contract, and interim roles at Luton Borough Council. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates.

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