Technical Account Manager
1 month ago
Reputation is seeking a highly skilled Technical Account Manager to join our team. As a Technical Account Manager, you will be responsible for working closely with our top clients to ensure successful adoption and maximization of their Reputation platform investment.
Key Responsibilities:- Act as the primary technical liaison between our key customers' technical teams and program owners to ensure customers receive exceptional service and support.
- Develop and maintain strong trust relationships with enterprise-level customers.
- Manage customer's live program technical components, including troubleshooting and leading functional changes required to maintain suitability of solution.
- Proactively manage issues, risks, and dependencies to mitigate time, scope, and budget impacts.
- Share best-practices and other tools and resources to help the client fully realize the investment in Reputation.
- Partner with Customer Success Managers to support Quarterly Business Reviews by providing data and analysis.
- Influence Reputation's product roadmap with suggestions for improvements and new features.
- BA/BS degree in Computer Science or Engineering or equivalent work experience.
- 5+ years experience working as a professional services consultant, Customer Success Engineer, Technical Account Manager, Solutions Architect, or similar.
- PMP, Agile, Scrum and/or certification(s) a plus.
- Excellent communication, interpersonal, teamwork, and collaboration skills.
- Experience with partner and customer relationship management.
- Ability to write scripts, SQL and noSQL queries, API calls etc.
- Strong organizational skills to include reporting on open issues, tracking decisions and managing communications internally and externally.
- Hands-on experience working with enterprise software infrastructure products (CRM, ERP, ORM, Survey platforms) in production environments.
Reputation is a leading provider of customer experience management solutions. We help businesses build strong relationships with their customers and drive growth through data-driven insights. Our platform is used by top automotive OEMs, healthcare systems, and property management firms worldwide.
We offer a dynamic and inclusive work environment, with opportunities for career growth and professional development. Our team is passionate about delivering exceptional customer experiences and making a meaningful impact in the industry.
Join us in our mission to forge relationships between companies and communities.
-
Technical Account Manager
3 weeks ago
Liverpool, Liverpool, United Kingdom Reputation Full timeJob Title: Technical Account ManagerReputation is seeking a highly skilled Technical Account Manager to join our team. As a Technical Account Manager, you will be responsible for working closely with our top clients to ensure successful adoption and maximization of their Reputation platform investment.Key Responsibilities:Act as the primary technical liaison...
-
Technical Account Manager
3 weeks ago
Liverpool, Liverpool, United Kingdom Reputation Full timeJob Title: Technical Account ManagerReputation is seeking a highly skilled Technical Account Manager to join our team. As a Technical Account Manager, you will be responsible for working closely with our top clients to ensure successful adoption and maximization of their Reputation platform investment.Key Responsibilities:Act as the primary technical liaison...
-
Technical Account Manager
3 weeks ago
Liverpool, Liverpool, United Kingdom Reputation Full timeUnlock Your Potential as a Technical Account Manager at ReputationAre you a technical expert with a passion for customer success? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a highly skilled Technical Account Manager to join our team at Reputation, a leading provider of customer experience solutions.About the...
-
Technical Account Manager
4 weeks ago
Liverpool, Liverpool, United Kingdom Reputation Full timeJob Title: Technical Account ManagerReputation is seeking a highly skilled Technical Account Manager to join our team. As a Technical Account Manager, you will be responsible for working closely with our top clients to ensure successful adoption and maximization of their Reputation platform investment.Key Responsibilities:Act as the primary technical liaison...
-
Technical Account Manager
4 weeks ago
Liverpool, Liverpool, United Kingdom Reputation Full timeJob Title: Technical Account ManagerReputation is seeking a highly skilled Technical Account Manager to join our team. As a Technical Account Manager, you will be responsible for working closely with our top clients to ensure successful adoption and maximization of their Reputation platform investment.Key Responsibilities:Act as the primary technical liaison...
-
Account Manager
3 weeks ago
Liverpool, Liverpool, United Kingdom Reputation Full timeUnlock Your Potential as a Technical Account Manager at ReputationAre you a seasoned professional with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? We're seeking a highly skilled Technical Account Manager to join our team at Reputation, a leading provider of customer...
-
Business Development Manager
4 weeks ago
Liverpool, Liverpool, United Kingdom Rise Technical Recruitment Limited Full timeAccount Manager (Facilities/Engineering)Salary: £40,000 - £45,000 + Career Progression + Car Allowance + Quarterly BonusLocation: Fully remote Home Based role Located in the MidlandsRise Technical Recruitment Limited is seeking an experienced Account Manager to join their growing team. As an Account Manager, you will be responsible for developing...
-
Business Development Manager
4 weeks ago
Liverpool, Liverpool, United Kingdom Rise Technical Recruitment Limited Full timeAccount Manager (Facilities/Engineering)Salary: £40,000 - £45,000 + Career Progression + Car Allowance + Quarterly BonusLocation: Fully remote Home Based role Located in the MidlandsRise Technical Recruitment Limited is seeking an experienced Account Manager to join their growing team. As an Account Manager, you will be responsible for developing...
-
Business Development Manager
4 weeks ago
Liverpool, Liverpool, United Kingdom Rise Technical Recruitment Limited Full timeAccount Manager (Facilities/Engineering)Salary: £40,000 - £45,000 + Career Progression + Car Allowance + Quarterly BonusLocation: Fully remote Home Based role Located in the MidlandsAre you a seasoned Accounts Manager looking to take your career to the next level? We're seeking a talented individual to join our team at Rise Technical Recruitment Limited,...
-
Business Development Manager
4 weeks ago
Liverpool, Liverpool, United Kingdom Rise Technical Recruitment Limited Full timeAccount Manager (Facilities/Engineering)Salary: £40,000 - £45,000 + Career Progression + Car Allowance + Quarterly BonusLocation: Fully remote Home Based role Located in the MidlandsAre you a seasoned Accounts Manager looking to take your career to the next level? We're seeking a talented individual to join our team at Rise Technical Recruitment Limited,...
-
Account Manager
4 weeks ago
Liverpool, Liverpool, United Kingdom Polyone España SL Full timeJob Title: Account ManagerWe are seeking an experienced Account Manager to join our team in EMEAI Sales Manager, Colorant Chromatics Group. As an Account Manager, you will be responsible for developing and maintaining sales revenue on a select list of accounts within Central Europe.Key Responsibilities:Maintain and develop sales by spearheading sales...
-
Account Manager
4 weeks ago
Liverpool, Liverpool, United Kingdom Polyone España SL Full timeJob Title: Account ManagerWe are seeking an experienced Account Manager to join our team in EMEAI Sales Manager, Colorant Chromatics Group. As an Account Manager, you will be responsible for developing and maintaining sales revenue on a select list of accounts within Central Europe.Key Responsibilities:Maintain and develop sales by spearheading sales...
-
Financial Accounting Manager
4 weeks ago
Liverpool, Liverpool, United Kingdom Skilled Careers Full timeJob Title: Head of Financial Reporting & AccountingLocation: UKHourly Rate: £43.59 Per HourContract Length: OngoingOverview of the Role:We are seeking a highly skilled Head of Financial Accounting and Reporting to join our team at Skilled Careers. The successful candidate will report directly to the Divisional Finance Director and be based in the North-West...
-
Financial Accounting Manager
4 weeks ago
Liverpool, Liverpool, United Kingdom Skilled Careers Full timeJob Title: Head of Financial Reporting & AccountingLocation: UKHourly Rate: £43.59 Per HourContract Length: OngoingOverview of the Role:We are seeking a highly skilled Head of Financial Accounting and Reporting to join our team at Skilled Careers. The successful candidate will report directly to the Divisional Finance Director and be based in the North-West...
-
Accountancy Manager
4 weeks ago
Liverpool, Liverpool, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleWe are seeking an experienced and diligent Accountancy Manager to join our growing team in our Liverpool office. Our firm provides a range of accountancy and business advisory services to our expanding client base and is one of the most reputable firms in the North West with over 40 years' of experience.Key ResponsibilitiesPrepare accounts and...
-
Accountancy Manager
4 weeks ago
Liverpool, Liverpool, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleWe are seeking an experienced and diligent Accountancy Manager to join our growing team in our Liverpool office. Our firm provides a range of accountancy and business advisory services to our expanding client base and is one of the most reputable firms in the North West with over 40 years' of experience.Key ResponsibilitiesPrepare accounts and...
-
Accountancy Manager
4 weeks ago
Liverpool, Liverpool, United Kingdom Hays Specialist Recruitment Limited Full timeAccounts Manager Job DescriptionYour new firm is a leading North West based Accountancy firm specialising in the support of SMEs and limited companies. They are looking to recruit an experienced and diligent Accounts Manager to join their growing team in their Liverpool office.This firm provides a range of accountancy and business advisory services to their...
-
Accountancy Manager
4 weeks ago
Liverpool, Liverpool, United Kingdom Hays Specialist Recruitment Limited Full timeAccounts Manager Job DescriptionYour new firm is a leading North West based Accountancy firm specialising in the support of SMEs and limited companies. They are looking to recruit an experienced and diligent Accounts Manager to join their growing team in their Liverpool office.This firm provides a range of accountancy and business advisory services to their...
-
European Accounting Manager
2 days ago
Liverpool, Liverpool, United Kingdom Rescourcery Group Full timeResourcery Group are partnering with a regional success story to hire a European Accounting Manager. This is an exciting time to join the business in a significant and highly visible role.The European Accounting Manager will be technically strong and lead on Financial Accounting for the business. This role could be described as career defining and the...
-
European Accounting Manager
3 weeks ago
Liverpool, Liverpool, United Kingdom Rescourcery Group Full timeResourcery Group is seeking a highly skilled European Accounting Manager to lead their financial accounting team. With further growth and acquisitions on the horizon, this is an exciting time to join this business in a significant and highly visible role.The successful candidate will be technically strong and have experience in managing audit and tax...
