Customer Relations Team Lead
3 weeks ago
A career without limits at British Airways means you will be part of a world-class team that connects Britain with the globe and vice versa.
We take great pride in providing an unparalleled customer experience, and our employees are the driving force behind this success.
As Customer Operations Manager at Terminal 5, you will lead a team to deliver a safe, punctual, and world-class operation. Your leadership will champion high engagement levels by creating an empowering work environment where colleagues are recognised for their contributions.
The estimated annual salary for this position is around £70,000-£90,000, depending on experience.
You will relish challenges, find motivation in empowering a large team of customer colleagues, and be dedicated to unlocking their full potential to deliver exceptional customer satisfaction and operational performance.
This role involves shift-based work to cover 365 days of operation.
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Customs Process Lead
4 weeks ago
Hounslow, Greater London, United Kingdom Recruitmound Full timeJob Title: Customs Process Lead Location: Heathrow, UKSalary: £60,000 - £80,000 per annum Are you an expert in customs operations looking to take charge of a growing logistics operation? Do you want to lead a team that ensures flawless customs compliance? We are seeking an experienced Customs Process Lead to oversee customs operations, manage a team, and...
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Customer Experience Lead
3 weeks ago
Hounslow, Greater London, United Kingdom DiverseJobsMatter Full timeJob DescriptionIn this exciting opportunity, you will play a key role in leading our customer team to deliver world-class service and operational excellence at Terminal 3. As a Customer Experience Lead, you will be responsible for driving both people and operational performance, while maintaining an unwavering commitment to safety.About the TeamThe team's...
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Client Relations Advisor
1 month ago
Hounslow, Greater London, United Kingdom BYD Europe Full timeAbout Our TeamWe are a diverse and dynamic team at BYD Europe, committed to creating a positive impact. As a Client Relations Advisor, you will play a key role in delivering exceptional customer experiences.Job Description:Resolve customer complaints via the company portal, emails, and calls;Update customer information in the database;Provide information...
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Airport Team Lead
4 weeks ago
Hounslow, Greater London, United Kingdom Travelex Full timeAirport Team Lead - Full TimeWe are looking for an experienced and charismatic Airport Team Lead to join our team at Heathrow Airport. As a key member of our management team, you will play a vital role in leading our Travel Service Partners to deliver exceptional customer service and drive business growth.About the Role:You will manage a team of 5-7...
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Customer Service Team Supervisor
3 weeks ago
Hounslow, Greater London, United Kingdom Travelex Full timeAs a Customer Service Team Supervisor at Travelex Heathrow Airport, you will have the opportunity to inspire and guide a talented team to provide outstanding customer experiences. In this key role, you will oversee daily operations, manage staff, and foster a positive working environment that drives customer satisfaction and loyalty.Responsibilities:- Lead,...
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Survey Team Lead
1 month ago
Hounslow, Greater London, United Kingdom Dyer & Butler Full timeJob OverviewDyer & Butler seeks a highly skilled Lead Land and Utilities Surveyor to support the Survey team, primarily covering Aviation, Defence, and Adjacent Markets sectors in Southeast and Midlands regions.The Survey team provides technical services to construction-related disciplines, offering invaluable support during design and construction phases of...
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Logistics Team Lead
4 weeks ago
Hounslow, Greater London, United Kingdom Ligentia Full timeAbout the RoleLigentia is seeking a Logistics Team Lead to join our growing team in Heathrow. As an Export Operator, you will be responsible for coordinating the movement of all shipments, including customs clearances and transportation.This role involves building strong relationships between the company and existing customers, as well as developing a deep...
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Workforce Management Team Lead
3 weeks ago
Hounslow, Greater London, United Kingdom Arena One GmbH Full timeWorkforce Management Team LeadA career-defining opportunity awaits at Arena One GmbH as a Workforce Management Team Lead in London. As a dynamic leader, you will be responsible for spearheading a team of workforce management professionals, ensuring seamless operations and optimal allocation of staff resources. With a focus on high-performance culture and...
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Optician Team Lead
1 month ago
Hounslow, Greater London, United Kingdom Zest Business Group Full timeJob RoleZest Business Group is seeking a full-time Assistant Dispensing Optician Manager to join their team in Hayes.This role offers a unique opportunity for growth and development in a dynamic environment with a varied patient base.Lead from the front, setting high standards of patient care and service excellence.Manage administrative tasks, cash handling,...
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Skincare Expert and Team Lead
4 weeks ago
Hounslow, Greater London, United Kingdom No7 Beauty Company Full time**Job Title:** Skincare Expert and Team LeadNo7 Beauty Company is seeking a highly skilled Skincare Expert and Team Lead to join our team. As a key member of our sales floor, you'll be responsible for delivering exceptional customer experiences and driving sales growth.**Estimated Salary:** £50,000 - £70,000 per annum**Key Responsibilities:About the...
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Catering Team Lead
4 weeks ago
Hounslow, Greater London, United Kingdom B&I (Business and Industry) Full timeCulinary Operations Manager PositionWe are looking for a talented Culinary Operations Manager to join our team in Hounslow. As a key member of our operations team, you will be responsible for leading a team of chefs in preparing and cooking food for up to 700 customers on site.The ideal candidate should have previous experience in contract catering,...
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Culinary Team Lead
1 month ago
Hounslow, Greater London, United Kingdom Eurest Full timeWe are seeking a highly skilled and experienced Culinary Team Lead to join Eurest's dynamic team. This full-time position, contracted to 35 hours per week, offers an excellent opportunity for career growth and professional development.About the Role:As a Culinary Team Lead, you will be responsible for overseeing the preparation and serving of high-quality...
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Culinary Team Lead
4 weeks ago
Hounslow, Greater London, United Kingdom Compass UK & Ireland Full timeWe are currently recruiting a Culinary Team Lead to join our team at Compass Group UK & Ireland. This is an exciting opportunity for a talented and experienced chef to take on a leadership role and contribute to the success of our business.About the RoleThe successful candidate will be responsible for supervising a team of chefs, coordinating menu planning,...
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Cafe Supervisor
4 weeks ago
Hounslow, Greater London, United Kingdom Eurest Full timeCompany OverviewEurest is a leading food services provider dedicated to delivering exceptional culinary experiences. Our team of professionals works together to create memorable moments for our customers.
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Customer Service Technician
4 weeks ago
Hounslow, Greater London, United Kingdom Darco International Inc Full timeAbout the Role:">We are seeking an experienced Customer Service Technician to join our team at Darco International Inc. as a Preventative Maintenance Engineer in Reading and Swindon areas.">Key Responsibilities:">To attend customer locations to carry out preventive maintenance servicing, liaise with service controller and customer both at the outset and as...
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Customer Service Team Representative
4 weeks ago
Hounslow, Greater London, United Kingdom Splendid Hospitality Group Full timeJob OverviewSplendid Hospitality Group is a dynamic company that prides itself on providing exceptional service to its residents. As a Customer Service Team Representative, you will play a vital role in ensuring that our guests receive the highest level of care and attention.About the RoleThis is an exciting opportunity to join our team as an Accommodation...
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Fitness Industry Team Lead
1 month ago
Hounslow, Greater London, United Kingdom David Lloyd Clubs Full timeAbout the RoleDavid Lloyd Clubs is seeking a highly skilled and experienced individual to fill the position of Fitness Industry Team Lead.In this role, you will be responsible for leading and developing a team of Member Support Advisors, ensuring they have the necessary skills and knowledge to deliver a world-class service to our members.Key responsibilities...
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Childcare Team Lead
1 month ago
Hounslow, Greater London, United Kingdom Ignite Recruitment Services Full timeWe are seeking an experienced Childcare Team Lead to join our team at a private nursery in Chiswick. The nursery provides high-quality day nursery and preschool services in West London and is committed to delivering exceptional care and education to children.The ideal candidate will have a strong background in early years education and experience in leading...
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Survey Team Lead
2 weeks ago
Hounslow, Greater London, United Kingdom Dyer & Butler Full time**Job Description:**We are looking for a highly motivated Survey Team Lead to join our Survey team at Dyer & Butler. As a key member of the team, you will be responsible for leading a team of surveyors undertaking utility and land surveys.Main Responsibilities:Lead a team of surveyors to deliver projects safely, efficiently, and to a high standard.Mentor and...
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Cafe Team Lead
4 weeks ago
Hounslow, Greater London, United Kingdom This is an IT support group Full timeJob DescriptionThis is an exciting opportunity to join our cafe team as a Front of House Supervisor. As a key member of the team, you will be responsible for maintaining a high standard of quality work and creating a positive environment for customers and colleagues alike.Key responsibilities may include:Supervising a team and ensuring all deliveries are...