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Receptionist - Front Desk Coordinator

2 months ago

Slough, Slough, United Kingdom OCS Group Full time

About The Role

OCS Group is seeking a skilled Receptionist to provide exceptional customer service and support to our clients and visitors. As the first point of contact, you will be responsible for creating a positive and professional impression, ensuring a seamless experience for all who interact with our team.

You will work in a fast-paced environment, handling a high volume of visitors and staff, and providing administrative support to our team. Your excellent communication skills, attention to detail, and ability to multitask will be essential in this role.

Key Responsibilities:

  • Provide exceptional customer service to clients and visitors, ensuring a positive and professional experience.
  • Manage the front desk, handling incoming calls, emails, and visitors, and directing them to the appropriate team member.
  • Perform administrative tasks, such as data entry, filing, and maintaining accurate records.
  • Assist with special projects and events, as needed.

Requirements:

  • Experience in a customer-facing role, preferably in a corporate environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Proficiency in Microsoft Office, including Outlook, Word, and Excel.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

About The Company

OCS Group is a leading facilities management company, providing a range of services to clients across the UK and Ireland. We are committed to delivering exceptional service and supporting our clients' success.