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Performance Analyst

2 months ago

Manchester, United Kingdom Axiom Software Solutions Limited Full time
About the Role

We are seeking a skilled Performance Analyst to join our team at Axiom Software Solutions Limited. As a key member of our Agile delivery teams, you will play a crucial role in driving the user-centred design of our digital products.

Key Responsibilities
  • Develop and implement performance metrics and key performance indicators (KPIs) for our services, building dashboards and providing in-depth reports to stakeholders.
  • Track and measure customer behaviour, using data to inform iterative service changes and drive business insights.
  • Collaborate with cross-functional teams to ensure the effective use of data in design decisions.
  • Analyse data from web analytics tooling, such as Google Analytics, to identify trends and areas for improvement.
  • Validate and assure the implementation of web analytics solutions.
  • Identify additional data sources to measure performance and drive business growth.
Requirements
  • Experience in Agile methodologies and working with cross-functional teams.
  • Ability to build team capability through mentoring, coaching, and role modelling.
  • Strong communication skills to effectively communicate performance insights to stakeholders.
  • Expertise in digital performance analysis and configuration of digital analytics solutions.
  • Proficient in SQL and able to work with data to drive business decisions.
What We Offer

As a Performance Analyst at Axiom Software Solutions Limited, you will have the opportunity to work on exciting projects, collaborate with a talented team, and drive business growth through data-driven insights.