Performance Analyst

2 weeks ago

Manchester, United Kingdom Axiom Software Solutions Limited Full time
Job Title: Performance Analyst

At Axiom Software Solutions Limited, we are seeking a skilled Performance Analyst to join our team. As a Performance Analyst, you will play a crucial role in the development of performance metrics and key performance indicators (KPIs) for our services. You will be responsible for building dashboards and providing in-depth reports to communicate key metrics to stakeholders and the team.

Key Responsibilities:
  • Develop and maintain performance metrics and KPIs for our services
  • Build and maintain dashboards to track and measure customer behavior
  • Provide in-depth reports to communicate key metrics to stakeholders and the team
  • Collaborate with Agile teams to ensure the team has access to the best evidence possible and is using it in designing and optimizing the service
  • Manage relationships with non-technical colleagues and work in a collaborative and inclusive way
Requirements:
  • Experience in Agile and working closely with User Researchers, Content Designers, Interaction Designers, Business Analysts, Developers, Product Owners, Delivery Managers, and others
  • Ability to manage relationships with non-technical colleagues and work in a collaborative and inclusive way
  • Proficient in SQL and digital analytics solutions such as Google Analytics
  • Strong communication skills and ability to identify and communicate service performance actionable stories and business insights from data

We are looking for a skilled and experienced Performance Analyst who can join our team and contribute to the success of our services. If you have the required skills and experience, please apply for this exciting opportunity.

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