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Administrative Support Specialist

2 months ago

Dundee, United Kingdom Driver Hire Full time
Job Title: Administration Assistant

We are seeking an experienced Administration Assistant to join our team at Driver Hire Dundee. As an Administration Assistant, you will play a vital role in supporting our customer service team and ensuring the smooth operation of our depot.

Key Responsibilities:
  • Provide administrative support to the customer service team, including answering phone calls, responding to emails, and handling customer inquiries.
  • Manage and maintain accurate records, including customer information, sales data, and other relevant documents.
  • Assist with data entry, including updating customer records and processing sales transactions.
  • Perform various administrative tasks, such as preparing reports, filing documents, and maintaining office supplies.
  • Develop and maintain strong relationships with customers, colleagues, and other stakeholders.
Requirements:
  • Previous experience in an administrative role, preferably in a customer-facing environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and other stakeholders.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficient in the use of Microsoft Office applications, including Word, Excel, and Outlook.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
What We Offer:
  • A competitive hourly rate of £11.50.
  • Weekly pay and holiday pay.
  • A Monday to Friday shift pattern, with a 39-hour working week.
  • The opportunity to work in a dynamic and supportive team environment.