Practice Operations Manager

3 weeks ago


London, Greater London, United Kingdom VC Evidensia UK Full time
Role Overview

As a Practice Manager at Midland Veterinary Surgery, Leyton, London, you will be responsible for leading our dedicated team of vets, nurses, and support staff. Your primary focus will be ensuring smooth daily operations, maintaining high standards of client care, and promoting staff well-being.

Key Responsibilities
  • Preparing monthly payroll, managing holiday cover, overtime, company sick pay, and SSP payments
  • Overseeing diary schedules and health and safety protocols
  • Handling facility and equipment repairs, managing practice debt protocols, and monitoring financial trends
  • Contributing to the annual pay review and budget process, conducting appraisals for non-clinical staff, and collaborating with the Operations team on practice events
Requirements
  • Effective analysis of financial KPIs and addressing performance challenges
  • Solid understanding of P&L
  • Strong interpersonal skills for confidently communicating with staff, clients, and contractors
  • Able to motivate the team to achieve goals, with excellent time management and flexibility to adapt to the practice's needs
Benefits
  • Competitive salary up to £40,000 per annum (DOE)
  • 6.6 weeks annual leave plus additional time off for your birthday
  • Private medical insurance
  • Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
  • Cycle to work scheme
  • Initiatives focused on employee wellbeing
  • Non-accidental injury support
  • Learning and development opportunities via the IVC Evidensia Academy
  • Access to Vetlexicon - our encyclopaedia provider
  • Infection prevention and control programme
  • Quality Improvement Programme
  • VDS Cover
  • RCVS Fees
  • Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
  • Discounted staff pet care

We are an equal opportunities employer and welcome applications from diverse candidates.



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