Dental Practice Operations Manager

5 days ago

London, Greater London, United Kingdom COREcruitment Ltd Full time
Job Overview

COREcruitment Ltd is seeking an experienced Dental Practice Operations Manager to join our team. This role plays a pivotal part in ensuring the efficient and smooth running of our dental practice, adhering to high standards of patient care, operational efficiency, and team management.

Responsibilities
  • Operational Management:
    • Oversee daily operations, ensuring the practice runs efficiently and effectively.
    • Implement and manage systems for scheduling appointments and patient care.
    • Monitor and manage practice resources, including dental supplies and equipment.
    • Ensure compliance with health and safety regulations, CQC standards, and relevant laws.
  • Financial Management:
    • Manage the practice's budget, tracking income, expenses, and financial performance.
    • Prepare financial reports for senior management and ensure proper billing and invoicing systems are in place.
    • Oversee payroll, banking, and invoicing activities, liaising with external accountants as needed.
  • Team Leadership and HR:
    • Lead and manage a team of dental professionals and administrative staff.
    • Oversee recruitment, training, and performance management for the team.
    • Create and maintain staff schedules, ensuring adequate coverage during operating hours.
    • Conduct regular team meetings, promoting clear communication of practice goals and updates.
  • Patient Care and Customer Service:
    • Ensure high-quality patient care and satisfaction by maintaining professional standards and addressing concerns.
    • Act as a point of contact for escalated patient issues or complaints, resolving them efficiently.
    • Promote the practice's services to enhance patient retention and attract new clients.
  • Compliance and Risk Management:
    • Ensure compliance with regulatory bodies (e.g., CQC, GDC) and industry standards.
    • Oversee infection control procedures and health and safety compliance.
    • Maintain accurate patient records in line with data protection regulations (GDPR).
  • Business Development and Marketing:
    • Identify opportunities for business growth and collaborate with the senior management team to implement strategies.
    • Oversee marketing activities, including social media, advertising, and patient communications.
    • Manage the patient recall system, encouraging patient engagement and referrals.
  • Technology and System Management:
    • Oversee the use of practice management software and systems (e.g., R4, SOE), ensuring full utilization and staff training.
    • Implement technological solutions to streamline processes and improve efficiency.
Requirements

To be successful in this role, you will require:

  • A degree in business management, healthcare management, or a related field (preferable).
  • Relevant experience in a similar role, preferably within the dental or healthcare sector.
  • Proven experience managing a busy dental practice or healthcare setting.
  • Strong understanding of regulatory compliance, including CQC requirements, GDPR, and health and safety standards.
  • Experience in financial management, including budgeting and profit & loss management.
  • Knowledge of dental practice software and patient management systems (e.g., R4, SOE).
  • Excellent leadership and team management skills.
  • Strong organizational and multitasking abilities.
  • Outstanding communication and interpersonal skills, both verbal and written.
  • Financial acumen and the ability to interpret financial data and reports.
  • High level of professionalism and confidentiality.
  • Strong problem-solving skills and decision-making in a fast-paced environment.
Salary and Benefits

The salary for this role is £37,500, based on experience, and includes a pension scheme, CPD and training opportunities, performance-based bonuses, and employee discounts on dental treatments.

  • Dental Practice Operations Manager

    5 days ago

    London, Greater London, United Kingdom Together Dental Full time

    The OpportunityExpand your skill-set and become part of a leading dental group in the UK.We are seeking a reliable Registered Manager to provide support at our Clapham practice.Our Registered Manager will be responsible for leading teams, driving daily performance, and operations of the practice.Experience in managing a team is essential; dental industry...

  • Dental Practice Manager

    1 month ago

    London, Greater London, United Kingdom Together Dental Full time

    Job Title: Registered Manager - DentalWe are seeking a highly skilled and experienced Registered Manager to join our dental team at Together Dental. As a Registered Manager, you will be responsible for leading and managing our dental practice, ensuring the highest standards of patient care and service delivery.Key Responsibilities:Support the Practice team...

  • Dental Practice Operations Manager

    4 weeks ago

    London, Greater London, United Kingdom Together Dental Full time

    The OpportunityWe are seeking a highly skilled and experienced Registered Manager to join our team at Together Dental's Clapham practice. As a key member of our leadership team, you will play a vital role in driving the success of our practice and delivering exceptional patient care.About the RoleSupport the Practice team to achieve performance targets and...

  • Dental Practice Operations Leader

    3 weeks ago

    London, Greater London, United Kingdom Together Dental Full time

    The OpportunityWe are seeking a skilled Registered Manager to support our dental practice in Clapham. This role offers an exciting opportunity to join the fastest-growing dental group in the UK and develop your skillset in a dynamic environment.You will be responsible for leading our teams, driving performance, and delivering daily operations of the...

  • Dental Practice Manager

    5 days ago

    London, Greater London, United Kingdom Elm Park Dental Surgery Full time

    Job Title: Dental Practice ManagerLocation: Elm Park, LondonEmployment Type: Full TimeOverviewElm Park Dental Surgery is seeking a highly skilled and experienced Dental Practice Manager to oversee the day-to-day operations of our practice.We offer a competitive salary of £45,000 - £55,000 per annum, depending on experience.ResponsibilitiesManage and...

  • Dental Practice Manager

    4 weeks ago

    London, Greater London, United Kingdom Colosseum Dental Full time

    About The RoleWe are seeking a Practice Manager to lead our dual site dental clinics in Deptford and Peckham. The successful candidate will have experience in managing teams and delivering excellence in patient care.The main duties will include:Key input into budget preparation and setting for the practice as well as managing the P&LAn opportunity to grow...

  • Dental Practice Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Rodericks Dental Full time

    Job OverviewThe Receptionist role is a key position at Rodericks Dental, providing an exceptional patient journey and ensuring the smooth operation of the practice.Key ResponsibilitiesProvide a warm welcome to patients, understanding their needs and concerns.Manage patient diaries, ensuring efficient use of time and resources.Work closely with the team to...

  • Dental Practice Administrator

    4 weeks ago

    London, Greater London, United Kingdom Together Dental Full time

    The OpportunityWe are seeking a highly skilled and enthusiastic Receptionist to join our team at Together Dental in Clapham. As a key member of our Practice Team, you will play a vital role in ensuring patient satisfaction and providing excellent service.Key Responsibilities:Provide a high-quality reception and administration service to patients and...

  • Dental Practice Operations Coordinator

    5 days ago

    London, Greater London, United Kingdom Portman Dental Care Full time

    Reception Manager and Referral Coordinator OpportunityWe are seeking an experienced Reception Manager and Referral Coordinator to join our team at Dawood and Tanner Specialist Dental Practice in Central London.This full-time role offers a competitive salary, commensurate with experience, along with a comprehensive benefits package, including indemnity cover,...

  • Dental Practice Manager

    3 weeks ago

    London, Greater London, United Kingdom London - The Dental Surgery Corn Exchange Full time

    About the RoleWe are seeking a highly skilled and motivated Dental Administrator and Receptionist to join our team at The Dental Surgery in Corn Exchange, London.ResponsibilitiesDeliver exceptional patient care and ensure a warm and welcoming environment for all patients.Provide administrative support to the clinical team, including scheduling appointments,...

  • Dental Practice Operations Manager

    1 month ago

    London, Greater London, United Kingdom careers4a - Jobboard Full time

    Job Title: Practice Manager - North LondonJob Summary:We are seeking a highly skilled Practice Manager to oversee the day-to-day operations of our multi-site dental practice in North London. The successful candidate will be responsible for ensuring high standards of patient care, operational efficiency, and team management.Key Responsibilities:Monitor and...

  • Dental Practice Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom Medmatch Full time

    A leading dental clinic near Paddington, London is seeking an experienced and skilled Practice Operations Manager.This is a fantastic opportunity to lead two modern, boutique-style practices with a supportive owner who invests heavily in both her team and the clinics.The role offers both professional and personal fulfilment, with a competitive salary of...

  • Senior Dental Practice Manager

    3 weeks ago

    London, Greater London, United Kingdom Rodericks Dental Full time

    At Rodericks Dental Partners, we are committed to improving lives through quality dentistry – together.As the successful candidate for this Practice Manager position, you will have a variety of responsibilities and the results will benefit every colleague and every patient:Line management responsibility for the practice teamSupporting the clinical team to...

  • Dental Practice Administrator

    4 weeks ago

    London, Greater London, United Kingdom Together Dental Full time

    The OpportunityAre you looking to develop your skill-set and take your career to the next level in a dynamic and growing dental group?We are seeking a highly motivated and organized Receptionist to join our Practice Team in Clapham, working the hours of Monday to Friday 08:30 - 17:30.The purpose of the role is to provide a high-quality reception and...

  • Dental Practice Administrator

    4 weeks ago

    London, Greater London, United Kingdom Rodericks Dental Full time

    Role OverviewWe are seeking a highly skilled and customer-focused Receptionist to join our team at Rodericks Dental Partners. As a key member of our front desk team, you will be the first point of contact for every patient, providing a warm and welcoming experience that sets the tone for their visit.Key ResponsibilitiesProvide exceptional patient care and...

  • Dental Practice Manager Position

    3 days ago

    London, Greater London, United Kingdom Damira Dental Studios Full time

    About the Job\We are seeking a highly skilled and experienced Dental Practice Manager to lead our Damira Dental Studios Shirley Practice in Southampton.Job Overview:\The ideal candidate will have experience in UK dental practice management, with a strong background in GDC registration (preferred).A proven track record of managing NHS contracts is...

  • Dental Operations Manager

    5 days ago

    London, Greater London, United Kingdom Together Dental Full time

    Job DescriptionAs a Dental Operations Manager at Together Dental, you will be part of a fast-paced and dynamic team focused on delivering exceptional patient care and driving business growth.Your role will involve supporting the practice team to achieve performance targets and KPIs, driving retention and reducing turnover, and implementing patient-focused...

  • Dental Practice Reception Manager and Referral Coordinator

    4 weeks ago

    London, Greater London, United Kingdom London - Dawood and Tanner Specialist Dental Practice Full time

    About UsDawood and Tanner Specialist Dental Practice is a leading Specialist Dental Practice in implant and restorative dentistry in Central London. We have been an established multi-disciplinary dental team for over 30 years, providing comprehensive and complete dental implant, root canal, and gum disease treatments.Job DescriptionWe are seeking an...

  • Practice Manager

    1 month ago

    London, Greater London, United Kingdom Elm Park Dental Surgery Full time

    Job SummaryWe are seeking a highly skilled Practice Manager to join our team at Elm Park Dental Surgery. The successful candidate will be responsible for the day-to-day management of the practice, including personnel, administration, and equipment maintenance.Key ResponsibilitiesManage and motivate dental receptionists and dental nurses, including objective...

  • Senior Dental Practice Leader

    1 week ago

    London, Greater London, United Kingdom Clyde Munro Dental Group Full time

    About Portobello Dental PracticeClyde Munro is seeking a talented Senior Dental Practice Leader to take on the challenge of leading our Portobello dental practice to its full potential. This is an exciting opportunity for a skilled and ambitious dentist to experience the thrill of managing a successful practice without the need for financial investment.In...