Hospitality Operations Assistant Manager

1 week ago


London, Greater London, United Kingdom Compass Group UK & Ireland Full time
Company Overview
Tottenham Hotspur Stadium is one of the UK's most iconic sports venues, hosting a variety of events throughout the year. Levy UK & Ireland is proud to be a part of this experience, delivering legendary hospitality services to our guests.

Salary
This role offers a competitive salary of £32,000 per annum, reflecting the importance of this position in delivering exceptional service experiences.

Job Description
We are seeking an experienced Hospitality Operations Assistant Manager to support the planning, delivery, and reconciliation of all THFC and Third-Party event days. This will involve working closely with the Head of Premium Operations to drive service delivery excellence, ensuring a seamless experience for internal and external guests within the club spaces, media and broadcast facilities, and family and friends areas.

The successful candidate will be responsible for facilitating and executing pre-match/pre-event and on-the-day requests during match and third-party event days. On non-event days and outside of event season, you will also support the set up and delivery of conferences and events, working closely with the senior team to allocate tasks and manage shift patterns.

This role requires someone who can effectively and professionally manage internal THFC, Third-Party, and Conferences & Events as rostered, building and maintaining key relationships with both internal and external clients. The ideal candidate will have a minimum of 2 years' experience within quality food-led service environments, preferably in a multisite outlet, stadium, or event catering environment.

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