Duty Manager
6 days ago
Job Summary:
We are seeking a highly skilled and experienced Duty Manager to join our team at Premier Inn Littlehampton. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of the hotel, providing exceptional customer service, and leading a winning partnership between our leadership and housekeeping teams.
Key Responsibilities:
- Hotel Operations: Oversee the day-to-day operations of the hotel, ensuring that all aspects of the hotel experience are welcoming, safe, and brilliant.
- Team Leadership: Lead and motivate a team of staff to deliver exceptional customer service and achieve business objectives.
- Customer Service: Provide exceptional customer service, responding to customer complaints and feedback in a professional and courteous manner.
- Partnership Building: Build and maintain strong relationships with our leadership and housekeeping teams to ensure seamless communication and collaboration.
What We Offer:
- Competitive Salary: Up to £ per hour.
- Guaranteed Hours: 24 hours per week, guaranteed hours to plan your week around.
- Benefits Package: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants, plus a range of other benefits.
- Training and Development: Receive comprehensive training and development opportunities to help you succeed in your role.
Requirements:
- Experience: Proven experience in a similar role, with a strong track record of delivering exceptional customer service and leading a team.
- Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
- Qualifications: Relevant qualifications or experience in hospitality management.
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