German Speaking Customer Service Representative
4 weeks ago
About the Role
We are seeking a highly skilled German Speaking Customer Service Representative to join our team at Charles Tyrwhitt. As a key member of our Contact Centre Team, you will be responsible for providing exceptional customer service to our valued clients.
Key Responsibilities
- Represent our brand and provide consistently effortless experiences for our customers
- Manage customer queries and resolve complaints through webchat, emails, and calls
- Work collaboratively with the rest of the Contact Centre Team to achieve our goals
Requirements
- Fluency in German and English
- Excellent communication skills, both written and verbal
- A genuine desire to help our customers and a passion for people
What We Offer
- Competitive bilingual salary and excellent bonus scheme
- Access to our Staff Discount from your first day
- Hybrid working policy with three days per week in the office
- A fun and engaging culture with opportunities for growth and development
About Us
At Charles Tyrwhitt, we are proud to be a diverse and inclusive company that values our people and our customers. We are committed to making it easy for men to dress well and to providing exceptional customer service. If you are a motivated and customer-focused individual with a passion for languages, we would love to hear from you.
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